Director of Operations - Restaurants

Leap Brands•Virginia Beach, VA
•$125,000 - $150,000

About The Position

We are seeking an experienced, results-driven Director of Operations to lead and oversee a portfolio of high-volume quick service restaurants. This individual will be responsible for driving operational excellence, maximizing profitability, developing strong leadership teams, and ensuring a consistent guest experience across all locations. The ideal candidate is a hands-on operator who thrives in a fast-paced environment, understands the complexities of high-volume restaurant operations, and has a proven track record of improving performance across multiple locations. This role requires a leader who can balance strategic thinking with day-to-day execution while building a culture of accountability, operational discipline, and continuous improvement. The job description is incomplete after the heading “Financial Performance & Profitability” and the beginning of a responsibility, so additional duties and qualifications are not available.

Requirements

  • Experienced, results-driven operator.
  • Hands-on operator who thrives in a fast-paced environment.
  • Understanding of the complexities of high-volume restaurant operations.
  • Proven track record of improving performance across multiple locations.
  • Ability to balance strategic thinking with day-to-day execution.

Responsibilities

  • Oversee daily operations across a portfolio of high-volume QSR locations, ensuring consistency in execution, service, quality, and profitability.
  • Lead, coach, and develop District Managers, Area Directors, and restaurant leadership teams.
  • Establish clear operational expectations, performance standards, and accountability across all locations.
  • Conduct regular restaurant visits to evaluate operational performance, identify opportunities, and implement improvements.
  • Ensure restaurants consistently deliver exceptional speed of service, food quality, cleanliness, and guest satisfaction.
  • Support successful new restaurant openings, operational transitions, and market expansion initiatives.
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