Director of Operations
About The Position
The Director of Operations is responsible for providing strategic leadership and operational oversight for the Idaho distribution facility, ensuring the safe, efficient, and cost-effective execution of all warehouse, transportation, inventory, and facility operations. This role drives operational excellence by developing and executing strategies that improve productivity, service levels, employee engagement, and financial performance while supporting the company's overall business objectives. is responsible for managing the day–to–day operations to ensure that the facility is well-managed and performing efficiently and effectively.
Requirements
- Thorough understanding of practices, theories, and policies involved in business and finance.
- Superior verbal and written communication and interpersonal skills.
- Superior managerial and diplomacy skills.
- Extremely proficient in Microsoft Office Suite or related software.
- Excellent organizational skills and attention to detail.
- Excellent analytical, decision-making, and problem-solving skills.
- Thorough understanding of DOT work regulations and rules.
Nice To Haves
- Experience and working knowledge of transportation routing and vehicle tracking programs is highly desired.
- Working knowledge of DOT, OSHA, State and Federal transportation regulations.
Responsibilities
- Responsible for ensuring that supervisory personnel effectively schedule labor to produce both efficient and responsive support for our purchasing and sales departments.
- Responsible for facility profit and loss statement and attainment of budget goals.
- Establishes quantitative and qualitative metrics, guidelines, and standards by which the company's efficiency and effectiveness can be evaluated; identifies opportunities for improvement.
- Using historical data and industry benchmarks, forecast and prepare the operating budget.
- Identify short to long term strategic needs of the organization and execute plans for implementation.
- Responsible for overall business planning including disaster planning, work stoppages and risk management.
- Responsible for controlling operating expenses and shrinkage, investigates discrepancies and deviations to ensure that the operating budget is achieved.
- Improve customer service and satisfaction through policy and procedural changes.
- Ensure that all facility employees are provided with a clean, safe, and orderly work environment.
- Develop and administer safety incentive programs to motivate employees.
- Control workers compensation costs through proactive case management and employee safety awareness training.
- Responsible for the supervision of management direct reports as well as employees. Demonstrate a high degree of leadership, initiative and integrity to cultivate and develop subordinate staff.
- Promote the training and development of support staff with the goal of employee improvement and advancement.
- Create an atmosphere where employees and management strive for the same common team goal.
- Responsible for chairing various round table discussions to educate employees, solicit employee feedback, resolve conflicts, foster open communication, and promote employee involvement in the decision-making process. Involve employees in the process of change and improve employee morale.
- Insightful ability to recognize what must be done, demonstrate the ability to reason, use common sense, good judgement and utilize good decision-making skills.
- Ability to utilize the various management tools available to identify, correct and prevent operation and labor related problems.
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What This Job Offers
Job Type
Full-time
Career Level
Manager
