DIRECTOR OF OPERATIONS

ALLIANCE FOR NONPROFIT RESOURCES•Butler Township, PA

8d•$50,000 - $80,000•Onsite

About The Position

The Butler County Chamber of Commerce is seeking an organized, tech-savvy, and personable Director of Operations to manage office operations, support member services, coordinate events, and assist affiliate organizations throughout Butler County. The role is suited to someone comfortable working in a fast-paced environment, interacting with people, and supporting community and economic development. This is a full-time, in-office position at the Butler County Chamber of Commerce in Butler, Pennsylvania. The regular schedule is Monday through Friday, 9:00 AM to 5:00 PM; occasional evenings and weekends may be required for events. Travel may be up to 25%. The employee must reside in Butler County or be willing to relocate there within one year. The position reports to the President.

Requirements

High school diploma required.
Strong organizational skills and attention to detail.
Proficiency in Microsoft Office Suite, especially Word and Excel.
Comfort with general office technology and computers.
Familiarity with CRM systems and database tools.
Basic understanding of AI tools and emerging technologies.
Outgoing, friendly, and professional demeanor; comfortable interacting with people.
Customer service experience by phone, email, and in person.
Demonstrated leadership or operations experience.
Valid Pennsylvania driver’s license, proof of insurance, and criminal background clearance required.
Must reside in Butler County or be willing to relocate there within one year.

Nice To Haves

College degree or equivalent experience in operations or administration; marketing or integrated marketing communications; economics, sales, or lending; finance or safety management; or public administration or general business.
Experience with social media platforms and digital marketing.
Content creation skills using tools such as Canva, Adobe Suite, or Constant Contact.
Background in finance, accounting, lending, commercial lending, or human resources.

Responsibilities

Maintain office organization, supplies, and purchasing.
Provide professional customer service by phone, email, and in person.
Record and distribute minutes for staff meetings.
Oversee staff and track progress on projects.
Generate press releases and distribute them to the stakeholder list.
Participate in Chamber committees and assist with signature events.
Provide administrative support to affiliate programs, including Leadership Butler County and Young Professionals.
Manage the CRM database and internal systems.
Perform banking tasks and manage incoming and outgoing mail.
Coordinate the master calendar and conference room bookings.
Manage the President’s calendar and scheduling autonomously.
Serve as liaison to committees or affiliates aligned with the Chamber’s priorities and organizational fit.
Administer annual staff evaluations and coordinate staff training initiatives.
Assist with evening and weekend events as needed.
Handle occasional light lifting, such as event materials and boxes.
Perform other administrative duties assigned by the President.