Director of Operations

Educational Theatre Association • New York, NY

13d • $95,000

About The Position

The Director of Operations is a senior leadership position responsible for overseeing IT, risk management, infrastructure, and organizational operations. As a member of the Senior Leadership Team, this role translates association strategy, manages resource allocation, and supports organizational priorities while ensuring that systems, policies, and processes enable effective collaboration and program delivery across the organization. This is a role for a leader who can both set functional strategy and execute, bringing clarity, structure, and forward-thinking operational leadership to a complex nonprofit environment.

Requirements

• You are a strategic operator who understands how systems, people, and policies work together.
• You bring strong judgment, accountability, and follow-through to complex operational decisions.
• You are comfortable leading teams, managing vendors, and making resource-allocation decisions.
• You balance risk mitigation with innovation, ensuring compliance without creating unnecessary friction.
• You communicate clearly with both technical and non-technical stakeholders.
• You are motivated by mission-driven work and understand the realities of nonprofit operations.

Nice To Haves

• Experience in nonprofit or association management.
• Background in IT systems oversight, risk management, or infrastructure transformation.

Responsibilities

• Overseeing IT systems, data security, and infrastructure to support efficient, secure operations.
• Leading risk management and compliance, including insurance coverage, legal coordination, and vendor relationships.
• Managing relationships with Riskversity and the organization’s insurance broker; ensuring coverage aligns with EdTA’s activities and risk profile.
• Overseeing Certificates of Insurance (COIs) and event cancellation insurance processes, ensuring accurate, centralized documentation.
• Owning contract management and vendor governance, including renewal tracking, review processes, and centralized records.
• Optimizing and maintaining organizational systems and infrastructure to support cross-departmental work.
• Supervising finance and operations staff, fostering accountability, collaboration, and continuous improvement.
• Serving as a trusted operational advisor to senior leadership and a point of contact for chapter-related operational questions.

Benefits

• Holistic Total Rewards: This role offers a base salary of up to $95,000 per year dependingon experience. We also provide a comprehensive benefits package that includes medical, dental, vision, basic life, and disability, 403(b) + match as well as generous paid time off.
• Comprehensive benefits package, including health, dental, vision, and retirement plan.
• Generous paid time off and professional development opportunities.
• Mission-driven culture that values creativity, collaboration, and education.
• A supportive and inclusive workplace.

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed
• Number of Employees: 11-50 employees