Director of Operations

Positions in our Dental Offices•Bend, OR

8d•Onsite

About The Position

InterDent Service Corporation is seeking a dynamic and experienced Director of Operations to lead operational performance, team development, and patient care excellence across our Central Oregon region. This field-based leadership role offers the opportunity to support a growing network of practices while making a meaningful impact on the communities we serve through both traditional fee-for-service dentistry and innovative value-based care programs. About InterDent InterDent Service Corporation provides comprehensive dental support and administrative services to more than 175 dental practices and supports over 400 dentists across eight states. Through our family of brands — including Gentle Dental®, Blue Oak Dental®, and Capitol Dental Care® — we are committed to delivering high-quality, patient-centered oral healthcare. About Capitol Dental Care (CDC) A key part of this role includes supporting and partnering with Capitol Dental Care (CDC), InterDent’s pioneering value-based dental care organization in Oregon. Since 1994, Capitol Dental Care has partnered with Oregon coordinated care organizations to provide dental services through the Oregon Health Plan, with a strong focus on: Preventive and early-intervention care Improving oral and systemic health outcomes Expanding access to underserved communities Supporting children and low-income populations throughout Oregon CDC has become a recognized leader in value-based dentistry by integrating oral healthcare with overall wellness and community health initiatives. This mission-driven work creates an opportunity for operational leaders to make a lasting impact beyond traditional practice management. Position Overview As the Director of Operations for Central Oregon, you will oversee the operational, financial, and team performance of multiple dental offices throughout the region. You will partner closely with Practice Managers, providers, and executive leadership to drive growth, improve operational efficiency, and support exceptional patient care. This role is ideal for a collaborative, strategic leader who thrives in a fast-paced healthcare environment and is passionate about developing teams and improving access to care across diverse communities. This is a field-based leadership position requiring regular travel throughout Central Oregon and surrounding communities.

Requirements

Bachelor’s degree required
Minimum of 5 years of multi-site operations leadership experience (7+ locations preferred)
Dental or healthcare industry experience strongly preferred
Proven track record of operational growth and performance improvement
Demonstrated success leading customer service and patient experience initiatives
Strong financial acumen, including budgeting, forecasting, and P&L management
Ability to analyze business trends and implement operational strategies that drive results
Excellent leadership, communication, coaching, and organizational skills
Ability to travel frequently throughout the Central Oregon region (4–5 days per week in the field)

Responsibilities

Lead the operational, financial, and clinical performance of all practices within the region
Drive office performance related to patient volume, revenue growth, profitability, and patient satisfaction
Analyze key performance indicators (KPIs) and implement strategic initiatives to improve results
Collaborate with executive leadership to align regional goals with organizational priorities and long-term strategy
Ensure operational consistency, compliance, and execution across all supported practices
Recruit, mentor, and develop Practice Managers and regional office leaders
Foster a culture of accountability, collaboration, and continuous improvement
Provide ongoing coaching, leadership development, and performance feedback
Support employee engagement and retention initiatives across the region
Create a positive and patient-centered workplace culture
Partner with clinical leadership to ensure consistent delivery of high-quality patient care
Support compliance with all regulatory, safety, and quality standards
Champion initiatives that improve patient experience and access to care
Help advance InterDent and Capitol Dental Care’s mission of integrated, preventive oral healthcare