DIRECTOR OF OPERATIONS, College of Arts & Sciences, Biology

Boston University•Boston, MA

21h•$86,050 - $114,750

About The Position

Established in 1873, Arts and Sciences is Boston University's largest and most academically diverse unit, encompassing over 8,400 undergraduates, 2,000 graduate students, 800 faculty members, and 300 staff across 50 departments, programs, centers, and institutes. Our faculty are award-winning researchers, innovative teachers, and dedicated mentors committed to exploring the complexities of our present and past, uncovering new perspectives, and crafting creative solutions to real-world problems. Our staff are dynamic, mission-driven professionals who foster community, inclusion, and belonging to advance every aspect of the college enterprise. Our community thrives on collaboration, bold ideas, and interdisciplinary exploration. Join us in supporting the pursuit of knowledge that changes the world and provides boundless opportunities to inspire the next generation of leaders. We offer generous benefits, including health, dental, and life insurance, tuition remission, retirement savings, paid time off, and holiday leave. Director of Operations The Director of Operations plays a critical leadership role within the department, serving as the primary administrator for all non-academic operations and acting on behalf of the Chair in managing the departments administrative functions. This position is responsible for ensuring efficient day-to-day operations, overseeing administrative staff, managing financial and personnel matters, and supporting the overall strategic goals of the department. The Director of Operations works closely with departmental leadership to maintain effective administrative processes, foster a collaborative work environment, and ensure compliance with university policies and procedures.

Requirements

Strong organizational, leadership, and problem-solving skills
Ability to manage multiple priorities in a dynamic academic environment
Experience with financial management
Experience with personnel administration
Experience with higher education operations

Responsibilities

Oversee the day-to-day non-academic administrative operations of the department.
Ensure efficient workflows, operational effectiveness, and compliance with departmental and university policies.
Develop, implement, and refine administrative procedures and operational practices as needed.
Supervise and coordinate the work of administrative staff in partnership with the Chair.
Delegate responsibilities, establish priorities, and support a collaborative and high-performing team environment.
Provide mentorship, guidance, and professional development opportunities for staff.
Support the recruitment and hiring process for administrative staff, including drafting job descriptions, participating in interviews, and making hiring recommendations.
Conduct regular performance evaluations and provide ongoing feedback to staff.
Address employee relations matters, including performance concerns, workplace conflicts, and disciplinary issues, in coordination with Human Resources and university policies.
Assist the Chair in managing the departments operating budget and financial planning.
Monitor expenditures, allocate resources appropriately, and ensure financial accountability.
Prepare budget projections, reports, and related financial analyses as needed.
Ensure departmental policies and procedures are communicated clearly and followed consistently.
Assist in the development and implementation of operational policies and best practices.
Maintain compliance with institutional guidelines and administrative requirements.
Serve as a liaison between the Chair, faculty, staff, and central administrative offices.
Facilitate clear and effective communication across the department.
Support departmental initiatives, strategic planning efforts, and operational projects.
Lead or coordinate special projects and operational initiatives requiring administrative oversight.
Collect, analyze, and report on operational and administrative data to support departmental decision-making.