Director of Operations

Vanderpool Frostick & Nishanian PC•Manassas, VA

2d•$100,000 - $120,000•Onsite

About The Position

Vanderpool, Frostick & Nishanian, P.C. (VF&N) is seeking an experienced, strategic, and hands-on Director of Operations to lead the operational side of the firm and help guide its continued growth. This role is essential to ensuring efficient day-to-day operations, driving strategic organizational planning, strengthening internal systems, and ensuring that the firm’s people, technology, and infrastructure scale alongside its success. The Director of Operations will partner closely with the Firm President, Board of Directors, and firm leadership. The role also involves positioning VF&N to grow alongside the transformative momentum of Nexus234 and Northern Virginia’s expanding innovation economy. VF&N is a well-established, 16-attorney, AV-rated Northern Virginia law firm with deep community roots and a strong commitment to client service. The firm has been recognized by Virginia Business Magazine as one of the Best Places to Work in Virginia. The office is located in downtown Manassas.

Requirements

Bachelor's degree in business administration, human resources, finance, accounting, legal studies, or a related field, or an equivalent combination of education and experience
Five or more years of progressive leadership experience in a law firm handling administration, legal operations, business operations, professional services management, finance, and human resources
Proven experience managing personnel, operational systems, and process-improvement initiatives
Excellent communication skills and ability to communicate effectively at all levels of the firm’s structure
Strong working knowledge of budgeting, financial reporting, payroll coordination, human resources, technology systems, and office management
Proficiency with Microsoft Office and business management software

Nice To Haves

Experience with legal billing, trust accounting, matter management, document management, and client intake systems
Experience leading technology implementations and organizational change initiatives
Professional certifications such as CLM, SHRM-CP, SHRM-SCP, PHR, SPHR, or PMP; ALA membership

Responsibilities

Direct and oversee the firm's day-to-day operations
Partner with leadership to develop and implement strategic initiatives
Evaluate and improve workflows, systems, and administrative processes
Develop and maintain firm policies, procedures, and operational standards
Manage cross-functional projects and firmwide initiatives
Lead recruiting, hiring, onboarding, training, and employee development
Manage performance reviews, employee relations, compensation administration, and benefits coordination
Supervise administrative and support staff while promoting accountability and professional growth
Maintain confidential personnel records and HR compliance
Support budgeting, forecasting, profitability analysis, and financial planning
Oversee billing, collections, accounts receivable, and accounts payable functions
Coordinate payroll and financial administration activities
Develop and monitor operational and financial performance metrics
Collaborate with accountants, financial advisors, banks, and insurance providers
Oversee operational technology systems and vendor relationships
Lead technology implementation, training, and change-management efforts
Identify opportunities to improve efficiency through automation, workflow improvements, and AI solutions
Support cybersecurity, business continuity, and data management initiatives
Manage office facilities, equipment, maintenance, and workplace safety
Negotiate and oversee vendor contracts and service agreements
Support risk management, compliance, and operational continuity efforts