Director of Operations

City of Florence, Alabama•Electricity Department, AL
•Onsite

About The Position

The Director of Operations (DOO) provides leadership and direction for Florence Electricity Department’s (FED) electric operations. The DOO manages daily electric operations and ensures dependable electric services for the community. The DOO ensures compliance with regulatory standards, promotes safety and reliability, manages budgets, and initiates innovation to improve efficiency and service delivery.

Requirements

  • Bachelor’s Degree in Electrical Engineering (required).
  • State of Alabama Professional Engineering License (required).
  • Minimum of ten (10) years of progressive, responsible operational leadership experience in electric utility (required).
  • Minimum of five (5) years of supervisory experience.
  • TVPPA Power Distribution Engineer (PDE) certification (required).
  • Experience, knowledge, and proficiency in utility technology and operational systems, Milsoft Utility Solutions software, and Microsoft Office Suite or related software (all required).
  • Excellent written/verbal communication, networking, and team-building skills (required).
  • Valid driver’s license.

Nice To Haves

  • TVPPA Certified Power Executive Program Certification; or obtain within 5 years of hire date.
  • TVPPA Advanced Certified Power Executive; or obtain within 5 years of hire date.

Responsibilities

  • Lead and direct FED’s electric operations.
  • Confirm that operational policies, standards, and procedures meet safety, compliance, reliability, and cost-effective requirements.
  • Enforce employee compliance with all safety rules, regulations, policies, and procedures.
  • Encourage workplace development, employee engagement, and succession planning.
  • Promote a culture of safety, collaboration, professionalism, accountability, innovation, and customer service.
  • Apply performance metrics to evaluate effectiveness and support continuous improvement.
  • Provide professional development opportunities and encourage staff engagement.
  • Promote and maintain a productive and supportive work environment.
  • Monitor industry trends, legal requirements, and emerging technologies to improve efficiency.
  • Oversee vendor and contractor negotiations.
  • Manage departmental budgets, monitor expenditures, and identify effectiveness.
  • Research, develop, and implement procedures and best practices.
  • Develop strong relationships with City leaders, community stakeholders, and regulatory agencies.
  • Collaborate with FED leadership on strategic planning, capital projects, and long-term initiatives.
  • Report operational performance and influencing factors to the FED Manager.
  • Direct/lead operations-related special projects and perform other duties as assigned.
  • Participate in the department’s engineering on-call rotation.
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