Director of Operations

ICBD Holdings • Jensen Beach, FL

8d • Onsite

About The Position

ABA Centers of America is the nation’s fastest-growing provider of autism care, delivering high-quality Applied Behavior Analysis (ABA) therapy. Since its founding in 2020, the company has scaled rapidly, supported by a high-performance corporate infrastructure and data-driven decision-making. Recognized as the #5 fastest-growing private company in America by Inc. magazine, ABA Centers of America is a self-funded, founder-led organization. The corporate team plays a mission-critical role in developing scalable systems, managing risk, and driving the analytics that power growth. This role offers a unique opportunity to help shape the future of autism care in a fast-paced, purpose-driven environment.

Requirements

• Bachelor’s Degree or higher strongly preferred.
• 5+ years of experience in the Behavioral Health Industry preferred.
• Knowledge of Accounting and Finance.
• Knowledge of EMR/EHR and proper documentation.
• Strong planning skills.
• Leadership Experience.

Responsibilities

• Provide day-to-day leadership and management that mirrors the company's adopted mission and core values.
• Collaborate with leadership on the development, communication, and implementation of effective growth strategies and processes.
• Motivate and lead a high-performance clinical team.
• Act as lead "client-care officer" through direct contact with every client and stakeholder.
• Ensure proper training for team members.
• Verify adherence to the timely documentation process.
• Work with leadership to ensure compliance with accrediting and licensing bodies.
• Work alongside management to ensure company finances are in order, including approval of all department expenses and budgets.
• Oversee and manage the safety of employees and clients.
• Conduct tours of the facility as needed.
• Stay in communication with referral sources and families.
• Collaborate with leadership on compliance and quality assurance projects.
• Maintain weekly, monthly, and quarterly reports.
• Work with the clinical team to facilitate crisis intervention.
• Ensure adherence to medication policy and procedure.
• Work to reduce and minimize missed client services.

Benefits

• 21 paid days off (15 days of PTO, which increases with tenure, plus 6 holidays).
• Flexible Spending Account (FSA) and Health Savings Account (HSA) options.
• Medical, dental, vision, long-term disability, and life insurance.
• Generous 401(k) with up to 6% employer match.

What This Job Offers

• Job Type: Full-time
• Career Level: Director