Director of Operations, Sporting City
About The Position
Sporting City Soccer Club, a Sporting Kansas City property, is seeking an enthusiastic and responsible individual with excellent administrative, organizational and communication abilities for its Director of Operations position. The Director of Operations will play a pivotal role in the day-to-day administration of the club, overseeing operational aspects and managing the administrative support staff. This individual will collaborate closely with the Directors of Coaching to support the development of the soccer side of the club. This is a full-time position that will report to the Vice President, Youth Sports Properties and will directly manage the full-time Club Administrator. The position is to be a key contributor to the Sporting City Soccer Club team while ensuring all work is consistent with the Sporting KC brand purpose: “We create memories through personalized experiences with our Club.”
Requirements
- Must be able to work in the USA. Will not sponsor a work visa.
- Bachelor’s degree in business and/or sports management, marketing, or another related field preferred.
- Minimum of two (2) to three (3) years of experience as an administrator at a youth soccer club or soccer association.
- Capacity to adapt to the unique and vibrant Kansas City market.
- Must be able to fluently speak, read, and write in the English language.
- Proficient in the Microsoft Office Suite.
Nice To Haves
- Spanish language fluency preferred, but not required.
- Experience with PlayMetrics preferred.
Responsibilities
- Effectively communicate with coaches, managers, parents, and volunteers.
- Provide unparalleled customer service.
- Respond to all emails, voice and text messages, and requests in a timely manner.
- Responsible for maintaining and updating the club website, and social media platforms.
- Implement communication strategies and best practices across the club communication channels.
- Oversee the creation and distribution of club wide communications.
- Market and promote all club programs and events.
- Manage the internal club registration system, PlayMetrics.
- Create and implement registration processes.
- Manage the tournament and league registration process for all teams.
- Oversee the registration of players, coaches and volunteers.
- Coordinate and manage the Club's risk management program.
- Manage the budget, financial collections, and financial assistance program.
- Maintain positive relationships with the administrative staff of our key partnerships.
- Manage the day-to-day office tasks.
- Manage and implement organizational policies and strategies.
- Oversee in coordination with the Directors of Coaching, the organization and execution of tryouts.
- Manage the full-time Club Administrator and the part-time, volunteer support staff.
- Responsible for creating, organizing, and updating a variety of schedules and assignments.
- Support Sporting Kansas City’s mission, vision and purpose.
- Represent Sporting Kansas City and its related affiliates in a professional manner at all times.
- Perform other related tasks as assigned.
Benefits
- Full-time position
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What This Job Offers
Job Type
Full-time
Career Level
Manager
