Director of Operations Fort Worth

Clearfork AcademyFort Worth, TX
Onsite

About The Position

The Director of Operations at CLEARFORK ACADEMY is responsible for planning, leading, directing, developing, and coordinating the policies and activities of the organization and implementation of the organization’s operational strategy throughout all facilities. Additional responsibilities include applying Clearfork Academy’s core processes to all aspects of the operational environment; to include clinical, medical, residential, and facility operations. The Director of Operations will be responsible for directing actions across the organization and direct managers to improve efficiency and reduce costs as needed. Coaches, teaches, develops, and mentors staff members and leaders across the organization to achieve operational success based on corporate strategies. Safeguards and augments the efficiency of the company’s operations to facilitate accelerating development and long-term success through training, implementation, and oversight of various activities. Age of Patient Population Served: Adolescent and Young Adult Males/Females Population Served: Person’s meeting DSM 5 criteria for substance use disorders with or without co-occurring psychiatric illness.

Requirements

  • 5 to 10 years work experience in a leadership role directing an operational environment.
  • Healthcare industry experience preferred.
  • Thorough understanding of practices, theories, and policies involved in strategic operations.
  • Knowledge of industry standards: operational support, strategic planning, and finances.
  • Knowledge of legal and ethical issues related to patient’s rights.
  • Professional readiness: Issues related to self-awareness, diversity, ethics, and continuing education
  • Knowledge of PC and Mac software programs, particularly Microsoft Word and Excel is required.
  • Written and oral communication skills; must be able to concentrate on work amid distractions such as noise, conversations, and foot traffic
  • Must maintain self-control in volatile or hostile situations such as when verbally or physically confronted in an aggressive manner
  • Must be able to work independently with little direct supervision in an unstructured environment with multiple demands
  • Reading and writing level that can clearly express or understand complex concepts, assessments, directions and processes or sequences of events - level equivalent to at least two years of college.
  • Ability to represent the program well in interactions both inside and outside the facility
  • Demonstrates an understanding of the developmental milestones of adolescents and young adults.

Responsibilities

  • Collaborates with Executive and Leadership Team to understand the organization’s goals and strategies related to operational activities and is responsible for the development, implementation, and execution of such strategies.
  • Oversees all operational aspects of the therapeutic environment; to include facility operations, client programming operations, medical operations, housing strategies and maintenance, and staffing strategies.
  • Analyzes, develops, and executes corporate strategies designed to increase client experience and operational readiness of multiple facilities.
  • Advises clinical, residential, and medical team on operational strategies and ensures their implementation and oversight throughout.
  • Teaches, coaches, develops, and mentors subordinates on leadership strategies and implementation.
  • Implements an optimal organizational structure to grow and support organizational goals and objectives, to include future growth.
  • Works with Executive Team to analyze and develop strategies focused on facility management, repairs and upkeep, and utilization of all organizational assets including buildings, vehicles, and collateral.
  • Works with Leadership Team to develop training strategies for all Clearfork Academy staff.
  • Manages procurement processes and coordinates material and resources allocation across the operational environment. Creates and executes strategies to control maintenance costs and drive operational efficiency.
  • Conducts research and analysis of organizational trends including review of reports and metrics from the operational environment.
  • Ensures synergies among people, process, and strategies to drive execution of business objectives. Serves as project manager for various activities.
  • Provide day-to-day leadership and management to the organization that mirrors the adopted mission and core values of the company. Bottom line: Build a sustainable company.
  • Responsible for the measurement and effectiveness of all processes internal and external. Provides timely, accurate and complete reports on the operating condition of the company.
  • Spearhead the development, communication and implementation of effective growth strategies and processes.
  • Manage and supervise Human Resources, Kitchen, and Maintenance leaders. This includes, but is not limited to, training, hiring, terminating, 90-day and annual reviews, and performance improvement plans.
  • Collaborates in the planning, design, development, testing and implementation of new technology or enhancements to existing technology.
  • Works with the Executive Team to coordinate and implement environment of care and safety procedures, ensuring relevant key safety indicators are met and operational goals are achieved.
  • Promotes a culture of continuous improvement through rigorous root cause analysis, improvement initiatives for the milieu and the application of strategic tools and techniques.
  • Performs other duties and tasks as assigned.
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