Director of Operations

Fresh Start Foods Canada Ltd.•Milton, ON

27d•CA$100,000 - CA$120,000•Onsite

About The Position

Fresh Start Foods Canada Ltd. is seeking a Full-Time Director of Operations to join their team in Milton, ON. This role involves overseeing all daily operations of the facility, including warehouse and transportation, ensuring adherence to policies and procedures, and participating in Senior Leadership Team discussions. The Director of Operations will also be responsible for developing processes to enhance stewardship, safety, quality, and productivity. The company has been delivering fresh produce solutions for over 30 years and is a valued member of the Gordon Food Service family, recognized as one of Canada's Best Employers.

Requirements

Must have at least 5 years of leadership experience in a similar role.
Must have good written, verbal, organizational, and communication skills and problem-solving capabilities.
Ability to work in a fast-paced, high-pressure, challenging environment.
Ability to work effectively with others as well as build and maintain appropriate interpersonal relationships.
Must have good time management and organizational skills.

Responsibilities

Serves as a resource and servant leader, creating an environment that stimulates achievement, creates opportunities, and sets an expectation for teamwork and success.
Interviews, hires, trains, and retains management staff. Conducts performance monitoring of staff and initiates follow-through with disciplinary action and termination in consultation with Human Resources when appropriate for the department.
Mentors, motivates, and develops staff, acting as a role model and resource. Works with Warehouse and Transportation Leadership to identify and develop future warehouse/transportation leaders.
Adheres to cornerstone values and applicable practices of the organization.
Responsible for the accountability and overall performance of divisional initiatives, including complete and accurate customer order shipment, accurate transport and delivery of products; quality and inventory standards and salvage; system and other audits; and the general maintenance and management of the division.
Maintains knowledge of the division route growth plan and its effect on operations systems and personnel requirements. Collaborates with the local transportation supervisors on route placement plans to maximize warehouse efficiencies and transit/delivery departure requirements.
Collaborates with the Transportation Manager to create, review, and implement divisional policies and procedures.
Collaborates with department heads to coordinate warehouse activities with other functions, including production, sales, administration, purchasing, and safety.
Works with department leadership and staff to develop creative plans for operations systems and procedures to improve customer service, safety, efficiency, accuracy, product care, sanitation, and employee morale.
Ensures training requirements and tracking are complete for all warehouse and transportation employees.
Maintains accountability for the acquisition, trial, evaluation, and repair of equipment, supplies, and resources utilized in the warehouse.
Maintains relevant and updated knowledge and technical aptitude on current operations systems, utilizing this knowledge to make educated, data-driven decisions in every day and emergent operational crises.
Planned and executed production to fulfill all regulatory and SQF requirements.
Perform any other duties as required.

Benefits

Comprehensive health and dental benefits (including vision, prescription drugs, disability, and extended health coverage)
Registered Retirement Savings Plan (RRSP) Matching Program
Annual Profit Sharing Bonus
Weekly paychecks
Employee Family Assistance Program
Opportunities for career advancement
Employee Recognition Programs
Company-sponsored events (Family Picnic, Staff Celebration, BBQs)
Training opportunities
Annual Safety Boot Allowance Program
Full-time hours
A team-oriented work environment