Director of Operations

Vivid Impact•Jeffersontown, KY

34d•Onsite

About The Position

Vivid Impact has been a pioneer in the graphic communications industry for over 50 years, growing from a small commercial printing service into a recognized leader in print and marketing solutions. Since our founding in 1974, we have combined creativity with precision to deliver innovative print and digital solutions that drive success. With a team of over 300 dedicated professionals, we are committed to making a positive, lasting, impact on our team, partners, and the communities we serve. Guided by our mission, we strive to be the trusted partner for organizations looking to achieve better results, providing solutions that enhance brand engagement and performance.

Requirements

Bachelor's degree in Operations, Manufacturing, Business, or related field preferred.
5–10 years of experience in print production operations.
3–5+ years in a leadership role managing production teams.
Experience overseeing multiple departments and complex workflows.
Strong background in production planning, scheduling, and coordination.
Proven ability to improve efficiency, quality, and operational performance.
Knowledge of print production processes (PrePress, Digital, Wide Format, Litho, Bindery).
Strong leadership, problem-solving, and decision-making skills.
Data-driven with experience using performance metrics.
Effective communicator with strong cross-functional collaboration skills.
Highly organized with strong accountability and follow-through.

Responsibilities

Lead daily operations across PrePress, Printing, and Finishing.
Ensure teams meet schedules, priorities, and quality standards while monitoring workflow, capacity, and bottlenecks.
Drive accountability for performance metrics and partner with department leads to resolve production issues.
Collaborate with Planning to align production plans with capacity and demand.
Lead daily production meetings, ensure schedule adherence, and proactively address risks or disruptions while improving scheduling accuracy.
Oversee PrePress to ensure files are accurate and production-ready.
Improve job setup, proofing, and handoffs while reducing upstream errors and enhancing job intake quality with Sales and Client Experience.
Coach and develop supervisors and team members.
Reinforce accountability and operational discipline while fostering a culture of safety, quality, and continuous improvement.
Drive process improvements using data and KPIs.
Standardize workflows and partner cross-functionally to improve overall operational efficiency.