Director of Operations
About The Position
The Director of Clinical Operations is a senior clinical leader responsible for directing clinical services and ensuring adherence to federal, state, and local laws, accreditation standards, and company policies governing patient care. The role oversees clinical leadership teams, drives performance improvement initiatives, and ensures delivery of high-quality, patient-centered care. It is accountable for monitoring and managing clinical performance, quality outcomes, and key performance indicators while fostering a culture of excellence, compliance, and continuous improvement across the care center. The position may function as agency administrator and collaborates with the area vice president of clinical operations to implement clinical operations, standards, and processes. The organization provides home health, hospice, and community-based services, and describes its culture as caring, connecting, and growing together.
Requirements
- Associate or bachelor's degree in nursing.
- At least 2 years of RN experience in a home health or hospice environment.
- At least 3 years of experience in clinical leadership or management in healthcare, home health, or hospice.
- Current license to practice as an RN in the state assigned for work.
- Current CPR certification.
Responsibilities
- Ensure a multidisciplinary approach to patient care that assesses and identifies patient needs and communicates those needs.
- Oversee and direct the clinical manager and intake coordinator in providing and coordinating patient care.
- Implement and maintain appropriate clinician staffing levels.
- Ensure clinician productivity standards are met.
- Oversee the weekly patient care conference and ensure participation of all clinical staff.
- Ensure patient care conference policies and protocols are followed.
- Implement the care center’s professional and clinical service and performance improvement programs.
- Promote and maintain standards for quality patient care among care center staff.
- May function as agency administrator.
- Ensure clinical manager and clinician orientation and training occur according to company standards.
- Collaborate with the area vice president of clinical operations to implement clinical operations, standards, and processes.
- Perform other duties as assigned.
Benefits
- Comprehensive benefits package, subject to eligibility requirements.
- Incentive and recognition programs, subject to eligibility requirements.
- Equity stock purchase, subject to eligibility requirements.
- 401(k) contribution, subject to eligibility requirements.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
Associate degree
