Director of Operations

COFREIGHT INCBuena Park, CA
$150,000 - $160,000

About The Position

UNIS Transportation & Logistics is seeking a highly driven VP/Director of Drayage Operations & Automation to lead and scale our port and rail drayage operations while driving the adoption of AI-powered automation across the business. This executive-level role owns the full drayage lifecycle—from container availability, chassis management, and appointment scheduling to dispatch, visibility, and final delivery. The ideal candidate combines deep drayage expertise with a passion for building systems, automating workflows, and leading high-performance teams.

Requirements

  • 7+ years of progressive drayage, intermodal, or transportation operations leadership experience
  • Strong expertise in LA/LB port operations, terminal systems, chassis pools, and appointment management
  • Proven experience leading multi-team transportation operations
  • Hands-on experience with automation, workflow optimization, AI tools, or transportation technology platforms
  • Strong analytical, leadership, and problem-solving skills
  • Bachelor's degree in Logistics, Supply Chain, Business, or related field (or equivalent experience)

Nice To Haves

  • Experience with TMS platforms, visibility solutions, and port systems such as eModal, One Stop, and PortCheck
  • Demonstrated success implementing AI, automation, or operational technology initiatives
  • Ability to build scalable processes while maintaining high accountability and execution standards

Responsibilities

  • Lead end-to-end drayage operations across major port and rail networks
  • Drive on-time pickup and delivery performance while minimizing demurrage and detention exposure
  • Oversee chassis management, appointment coordination, dispatch, and exception resolution
  • Design and implement AI-powered operational workflows that improve efficiency and visibility
  • Build automated reporting, dashboards, alerts, and performance metrics
  • Lead, coach, and develop dispatch, operations, and support teams
  • Manage customer escalations and ensure proactive communication and service excellence
  • Own operational KPIs, margin performance, and continuous improvement initiatives

Benefits

  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Paid Time Off
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