Director of Operations, Warehousing & Distribution

A. Duie Pyle•Allentown, PA
•Hybrid

About The Position

A. Duie Pyle, a family-owned business since 1924, offers integrated transportation and distribution solutions across the Northeast. With a vast network of LTL service centers, warehouse facilities, and dedicated locations, the company provides flexible and seamless integrated solutions. The Director of Operations – Warehousing & Distribution will provide operational leadership across the multi-site Warehousing & Distribution network, translating business strategy into consistent operational execution. This role is responsible for leading facility operations, developing site leadership, driving performance and accountability, and ensuring operations meet expectations for safety, service, productivity, quality, and financial performance. It is a hands-on leadership role for an experienced multi-site operator who can engage with various levels of the organization, from the warehouse floor to senior business discussions.

Requirements

  • Progressive leadership experience within warehousing, distribution, fulfillment, 3PL, supply chain, or a comparable operating environment
  • Demonstrated success leading multiple facilities and operational leaders
  • Strong knowledge of warehouse operations, staff management, inventory control, safety, quality, and continuous improvement
  • Strong financial and business acumen, including experience with budgets, P&L performance, forecasting, and operational cost drivers
  • Proven ability to develop leaders and build accountable, high-performing teams
  • Strong analytical and problem-solving capabilities with a data-driven approach to decision-making
  • Experience with WMS platforms, operational reporting, and technology-enabled process improvement

Nice To Haves

  • Experience supporting startups, implementations, expansions, or major operational change preferred
  • Ability to travel throughout the Warehousing & Distribution network as required

Responsibilities

  • Provide operational leadership across multiple Warehousing & Distribution facilities and develop a high-performing team of facility leaders
  • Translate business-unit strategy and priorities into actionable operating plans and measurable results
  • Establish a consistent operating cadence and accountability structure across the network
  • Drive performance across safety, service, staff productivity, inventory accuracy, quality, capacity utilization, cost, and profitability
  • Analyze operational and financial performance, identify gaps, and lead corrective action when expectations are not being met
  • Coach and develop facility leadership while building a strong pipeline of future operational leaders
  • Drive standardization, continuous improvement, and sharing of best practices across the network
  • Identify opportunities to improve productivity and margin through process improvement, technology, automation, staff optimization, and facility utilization
  • Partner with Sales, Solutions, Finance, IT, Engineering, Transportation, Human Resources, and Safety to support business objectives
  • Provide operational leadership for new customer implementations, facility startups, expansions, and significant operational transitions
  • Support customer relationships and lead resolution of significant operational escalations
  • Provide senior leadership with clear visibility into network performance, risks, opportunities, and resource requirements
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