Director of Operations Neurosciences

Ascension•Elk Grove Village, IL

1d•$125,689 - $170,050•Onsite

About The Position

This role is responsible for driving regional operational strategy across three ambulatory sites, ensuring seamless patient access and service expansion across all neuroscience specialties. The Director will direct financial and revenue performance, managing operating budgets and provider productivity to optimize resource allocation and care delivery. They will empower and mentor practice managers to foster a high-accountability culture centered on staff retention and strong team collaboration. Additionally, the Director will elevate the patient care experience by tracking customer feedback metrics and redesigning triage workflows to significantly reduce wait times, and standardize clinical care workflows in partnership with provider leadership to enforce strict safety, quality, and regulatory compliance standards. Optimization of EHR and digital health tools alongside IT teams to streamline provider documentation and remove administrative friction is also a key responsibility.

Requirements

High School diploma equivalency with 5 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management OR Associate's degree/Bachelor's degree with 3 years of applicable cumulative job specific experience required, with 2 of those years being in leadership/management.
5+ years of progressive healthcare leadership experience overseeing multi-site ambulatory clinic operations and multi-specialty provider groups.
Proven financial acumen with direct accountability for managing operating budgets, revenue cycle management, and financial forecasting.

Responsibilities

Drive regional operational strategy across three ambulatory sites, ensuring seamless patient access and service expansion across all neuroscience specialties.
Direct financial and revenue performance, managing operating budgets and provider productivity to optimize resource allocation and care delivery.
Empower and mentor practice managers to foster a high-accountability culture centered on staff retention and strong team collaboration.
Elevate the patient care experience by tracking customer feedback metrics and redesigning triage workflows to significantly reduce wait times.
Standardize clinical care workflows in partnership with provider leadership to enforce strict safety, quality, and regulatory compliance standards.
Optimize EHR and digital health tools alongside IT teams to streamline provider documentation and remove administrative friction.