Director of Operations / Integrator [HT-1036102]

VisionSpark•Shipshewana, IN

7d•Onsite

About The Position

Midwest Disc Clinic is seeking an executive leader who thrives on building organizations, leading through growth, and turning bold vision into measurable results. The ideal candidate will naturally take ownership of challenges, create clarity from complexity, and drive initiatives from concept to completion. This role is for a growth-minded operator who thinks like an owner and loves building something meaningful. The Director of Operations / Integrator will be the driving force behind transforming vision into execution and helping Midwest Disc Clinic reach its next stage of growth. They will embrace ownership, build scalable infrastructure, and develop leaders who elevate the entire organization. This is a rare opportunity to help shape the future of a nationally recognized, purpose-driven healthcare company while making a lasting impact on countless lives.

Requirements

5 to 10+ years of experience in executive-level leadership roles (Director of Operations, COO, or similar), with a track record of building and leading high-performing teams.
Proven ability to drive accountability and oversee day-to-day operations within a growing organization.
Demonstrated success scaling a small to mid-sized business, ideally to $15M+ in revenue.
Strong experience building systems, SOPs, and operational infrastructure that support growth and scalability.
Financial and operational acumen, including ownership of P&L and key performance metrics.
Data-driven and change-oriented, with the ability to implement new systems, develop KPIs, and lead teams through growth and transformation.

Nice To Haves

Experience scaling a business beyond $20M in revenue.
Background in healthcare or a related service-based industry.
Familiarity with licensing, franchising, or hub and spoke growth models.
Experience with EOS or similar operating systems such as Scaling Up or Good to Great frameworks.
Experience evaluating and implementing business systems or technology to improve operations.
Direct experience working within a chiropractic or functional medicine practice.

Responsibilities

Evaluate current systems, workflows, and team structure to identify gaps and opportunities.
Observe day-to-day operations to improve patient flow, team efficiency, and overall performance.
Implement solutions that create consistency, organization, and operational excellence.
Lead the evaluation and rollout of key technologies, including EMR systems.
Own the execution of the company’s strategic growth plan, translating the Visionary’s ideas into measurable business results.
Build the operational infrastructure needed to support expansion, including future locations and new service offerings.
Identify opportunities to improve scalability, profitability, and organizational performance.
Prioritize growth initiatives and ensure resources are aligned to achieve key business objectives.
Establish the systems, processes, and accountability needed to support sustainable long-term growth.
Build and implement scalable systems, SOPs, and operational frameworks.
Develop KPIs, scorecards, and dashboards to track performance and drive results.
Implement and lead EOS, including facilitating L10 meetings and ensuring accountability.
Define clear roles, responsibilities, and expectations across the organization.
Train and hold the team accountable to processes and standards.
Develop the organizational structure and support future growth planning.
Coach leaders to take ownership of outcomes and lead effectively.
Act as the bridge between the Visionary and the team to ensure alignment and clarity.
Foster a high-performing, people-first culture grounded in trust and accountability.
Build and maintain a strong recruiting pipeline and support hiring decisions.
Partner with the fractional CFO on budgeting, forecasting, and financial performance.
Identify opportunities to improve efficiency and profitability while maintaining a patient-first approach.
Ensure a consistent, high-quality patient experience across all touchpoints.
Maintain compliance with healthcare standards and oversee key vendor relationships.