Director of Operations, Installation & Maintenance

Legence

7d • $160,000 - $210,000 • Remote

About The Position

The Director of Operations, Installation & Maintenance will partner directly with executive leadership to drive operational excellence across multiple business units. This role will be responsible for solving complex operational challenges, improving execution, strengthening accountability, and supporting both union and non-union teams in a fast-moving, remote environment. This is a high-visibility leadership role for someone who can balance strategic thinking with hands-on operational problem solving across installation and maintenance functions.

Requirements

• Bachelor’s degree required; MBA strongly preferred.
• 5+ years of people management experience.
• 3–5 years of consulting, management, or operational leadership experience.
• Experience supporting multiple business units or locations in a complex environment.
• Strong background in solving operational problems and improving business performance.
• Ability to work effectively in both union and non-union environments.
• Strong communication, analytical, and cross-functional leadership skills.
• Proven ability to influence and partner with senior leaders.

Nice To Haves

• Military/Trade leadership experience is a plus.
• Experience in installation, maintenance, field operations, or similar service-based environments.
• Experience leading through organizational growth, transformation, or process improvement.
• Strong executive presence and ability to operate independently in a remote setting.

Responsibilities

• Partner with the President and senior leadership to support operational priorities across multiple business units.
• Lead efforts to solve complex operational challenges related to installation and maintenance functions.
• Assess current workflows, identify inefficiencies, and implement process improvements that drive consistency and performance.
• Support leaders and teams across union and non-union environments with a practical, business-minded approach.
• Develop and maintain operating rhythms, reporting structures, and accountability systems across business units.
• Standardize key operational practices while allowing for business-unit-specific needs.
• Analyze business performance, identify trends, and recommend solutions to improve service, productivity, and execution.
• Collaborate with leaders across functions to align operational decisions with business goals.
• Support change management efforts and drive adoption of new processes, tools, and expectations.
• Provide coaching and operational support to managers and key stakeholders as needed.

Benefits

• 401(k) Plan with Company Match: Currently match contributions dollar-for-dollar up to 4% of eligible pay; immediate vesting.
• Health & Welfare Benefits: Employer provided medical, dental, vision, prescription drug, Employee Assistance Program and accident & illness coverage.
• Life and Disability Insurance: Employer provided basic life insurance and AD&D valued at 50K coverage amount with the option for voluntary buy up for additional coverage.
• Time Off: Flexible non-accrual vacation; company holidays per policy.
• Expenses: Business travel and related expenses reimbursed per company policy.

What This Job Offers

• Job Type: Full-time
• Career Level: Director