Director of Operations - Europe

CBRE Government & Defense Services

3d•Remote

About The Position

The Director of Operations - Europe will be responsible for developing and executing integrated business strategies for construction and IFM (Integrated Facility Management) that align with company objectives and regional operational conditions. This role focuses on collaboration and execution related to CBRE Safety initiatives and the Near Miss Good Catch program. The position involves participating in strategic planning, driving the implementation of enterprise-wide best practices, and preparing and managing detailed regional P&L budgets. The Director will monitor expenditures, lead financial reporting, and ensure overall financial accountability. This includes developing and executing an Annual Operating Plan (AOP) in conjunction with Finance & Accounting partners, managing revenue, cost of goods sold (COP), Accounts Receivable, and Accounts Payable. The role also partners with business development teams to grow the portfolio, support capture and proposal efforts, and shape project scopes for IFM and construction opportunities. Optimization of existing business through up-selling, self-performing activities, and maximizing CBRE vendor partner relationships for preferred material pricing is key. The Director will oversee day-to-day operations of construction projects and IFM programs, ensuring compliance with timelines, budgets, quality standards, safety requirements, and contractual obligations, which may include conducting job site visits and inspections and implementing corrective actions. Leadership, coaching, and development of multidisciplinary teams across multiple countries, including project managers, facility managers, engineers, subcontractors, and technical specialists, is essential. Continuous communication and collaboration with clients, senior leadership, partners, subcontractors, and internal stakeholders are required. The role directs operational risk identification, analysis, and mitigation for both construction activity and IFM service delivery, and establishes, monitors, and enforces operational, quality, and safety standards. Driving performance improvements across maintenance operations, energy management, asset lifecycle planning, and construction execution, while ensuring regulatory, contractual, and corporate compliance across all European facilities and project sites, are core functions. Other duties as assigned will support the success and growth of the regional book of business.

Requirements

Minimum five (5) years senior‑level P&L responsibility in construction, facilities management, or a combined technical operations environment.
Demonstrated experience in Business Development, pipeline and opportunity management, estimating, and proposal development.
Strong understanding of construction financials, IFM cost structures, and ability to manage complex P&Ls.
Experience with design-build and design-bid-build general contracting.
Solid understanding of subcontract management terms, performance oversight, and risk allocation.
Bachelor’s degree in engineering, construction management, facilities management, or a related technical field.
Ability and willingness to travel throughout Europe to project sites and managed facilities.
Deep knowledge of construction and operational risk management frameworks, compliance standards, and safety programs.
Ability to lead teams across multiple geographies and cultures, with strong stakeholder management and communication skills.

Nice To Haves

Federal or defense-sector experience preferred.
Familiarity with Federal contracting highly desirable.
Microsoft Certifications

Responsibilities

Develop and execute integrated business strategies for construction and IFM that align with company objectives and regional operational conditions.
Participate in strategic planning initiatives and drive the implementation of enterprise‑wide best practices across both service lines.
Prepare and manage detailed regional P&L budgets, monitor expenditures, lead financial reporting, and ensure overall financial accountability and performance.
Partner with business development teams to grow the portfolio, support capture and proposal efforts, and shape project scopes and objectives for both IFM and construction opportunities.
Oversee day‑to‑day operations of construction projects and IFM programs, ensuring compliance with timelines, budgets, quality standards, safety requirements, and contractual obligations.
Lead, coach, and develop multidisciplinary teams including project managers, facility managers, engineers, subcontractors, and technical specialists across multiple countries.
Ensure continuous communication and collaboration with clients, senior leadership, partners, subcontractors, and internal stakeholders.
Direct operational risk identification, analysis, and mitigation for both construction activity and IFM service delivery.
Establish, monitor, and enforce operational, quality, and safety standards that meet or exceed both company and client expectations.
Drive performance improvements across maintenance operations, energy management, asset lifecycle planning, and construction execution.
Ensure regulatory, contractual, and corporate compliance across all European facilities and project sites.
Perform other duties as assigned to support the success and growth of the regional book of business.