Director of Operations & Business Development
About The Position
Noble Hearts HR Consulting & Staffing is partnering with iOBX, a premier Bio-Restorative Stem Cell, Orthopedic, Sports Medicine, and Spine Care organization, to identify an exceptional Director of Operations & Strategic Execution. This is an opportunity to join a future-focused healthcare organization dedicated to transforming lives through cutting-edge regenerative medicine, advanced technology, bio-intelligence, and innovative treatment approaches. Patients seek out iOBX because they are looking for more than healthcare-they are looking for life-changing solutions. As a self-pay, concierge-style practice, iOBX delivers an exceptional patient experience built on trust, responsiveness, innovation, and results. Culture is at the center of everything they do. They are building a team of exceptional individuals who embrace challenges, thrive in a high-performance environment, and are passionate about making a meaningful impact on patients' lives. Candidates who are genuinely excited about this opportunity are strongly encouraged to include a cover letter and introductory message with their application.
Requirements
- Minimum 3 years of experience in a Director of Operations, Chief of Staff, COO, or comparable leadership role.
- Demonstrated success supporting business expansion, strategic growth initiatives, and brand development.
- Proven experience leading teams and improving organizational performance.
- Strong operational, analytical, and problem-solving skills.
- Experience utilizing CRM platforms, project management systems, workflow automation technologies, and Google Workspace.
- Excellent communication and relationship-building skills.
- Ability to thrive in a fast-paced, entrepreneurial, high-growth environment.
- Must be authorized to work in the United States.
- Must be willing to work onsite in Lebanon, Tennessee.
- Travel is required.
- Candidates should reside within a reasonable commuting distance or be willing to relocate.
Nice To Haves
- Experience in concierge medicine, healthcare, wellness, sports medicine, or patient-centered service environments.
- Strong interest in technology, artificial intelligence, automation, and operational optimization.
- Experience working within founder-led organizations.
- Experience supporting visionary entrepreneurs or executive leaders.
Responsibilities
- Support and execute the organization's growth strategy by translating vision into measurable actions and outcomes.
- Drive initiatives that support scalability, operational excellence, market expansion, and long-term business objectives.
- Partner with leadership to identify opportunities for strategic growth and operational improvement.
- Develop, implement, and continuously improve systems, workflows, and operational processes.
- Ensure accountability and execution across departments.
- Identify inefficiencies and implement sustainable solutions that improve organizational performance.
- Champion and protect the iOBX culture by fostering accountability, collaboration, innovation, and high performance.
- Support leadership in implementing best practices while preserving the entrepreneurial spirit that makes the organization unique.
- Develop and execute recruitment strategies designed to attract top-tier talent.
- Partner with leadership to recruit, onboard, develop, and retain high-performing professionals.
- Foster an environment that supports growth, accountability, and team success.
- Continuously evaluate opportunities to improve productivity, efficiency, and organizational performance.
- Develop metrics, systems, and accountability measures that support measurable outcomes.
- Drive continuous improvement initiatives across the organization.
- Serve as a strategic thought partner to executive leadership.
- Help prioritize initiatives, solve complex challenges, and drive execution across multiple business functions.
- Support decision-making through strategic planning, analysis, and operational insight.
- Lead initiatives that improve operational effectiveness and organizational scalability.
- Inspire teams to embrace growth, innovation, adaptability, and continuous improvement.
- Demonstrate urgency, ownership, accountability, and follow-through.
- Leverage experience, critical thinking, and best practices to move initiatives from concept to completion.
- Anticipate challenges and proactively remove obstacles to success.
Benefits
- Competitive salary plus performance-based bonus opportunities
- Health, dental, and vision insurance
- Paid Time Off
- Relocation assistance may be considered for exceptional candidates.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
