Director of Nutrition Services

Opaa!•Waukomis, OK

About The Position

The Director of Nutrition Services manages the school district’s child nutrition program in accordance with Opaa! policies and procedures, client policies, and governmental regulations. Serving as the liaison between Opaa! and the school district, the Director manages program operations, kitchen teams, client relationships, and compliance while promoting Opaa!’s Core Values: acting in the best interest of students, schools, and communities; honesty; a passion for serving others; and continuous improvement. The position oversees daily meal production and service, food quality and safety, menu and recipe compliance, staffing, training, budgets, purchasing, inventory, records, and administrative processes. It also builds relationships with district and school representatives, reports to the Board of Education, supports district wellness and marketing activities, and may work as a Kitchen Manager or Kitchen Staff member when needed.

Requirements

High school diploma or GED; proof must be presented upon hire to comply with USDA Professional Standards.
At least three years of relevant food service experience, or one year of relevant food service experience with an associate’s degree; requirements may vary based on student enrollment.
At least one year of experience in a customer service or hospitality role.
Working knowledge of kitchen functions and equipment.
Working knowledge of and ability to operate computers and automated systems.
Proficiency with Microsoft Office Suite, including Word, Excel, and Outlook.
Ability to read and comprehend instructions, correspondence, and memos.
Effective oral and written communication skills, including the ability to write simple correspondence and memos.
Ability to perform arithmetic using all units of measure and adjust recipes to meet production needs.
Ability to interpret written, oral, diagram, or schedule-based instructions.
Ability to identify and resolve food service and customer relationship issues.

Nice To Haves

At least one year of supervisory experience is preferred.

Responsibilities

Oversee daily kitchen production, food quality, food safety, sanitation, cleanliness, organization, and compliance with HACCP procedures.
Ensure production records, tray counts, reimbursable meals, POS records, and required logs are accurate and complete.
Manage food, labor, waste, direct costs, supplies, and participation metrics in accordance with established budgets and targets.
Ensure timely, efficient, and high-quality meal production and service, including coordinating meal transportation to satellite buildings where applicable.
Monitor compliance with menus and recipes, obtain approval for menu changes, and submit daily entrée display-tray photographs to the Supervisor.
Investigate and resolve food-quality and service complaints, and report maintenance issues to the district.
Conduct weekly Kitchen Managers meetings, daily staff huddles, and participate in monthly leadership meetings.
Hire, onboard, train, cross-train, certify, schedule, supervise, develop, and retain kitchen staff; manage attendance and address performance issues in accordance with HR policies.
Ensure compliance with Opaa! HR policies, labor regulations, pre-employment requirements, onboarding, safety rules, health regulations, equipment certifications, and worker’s compensation documentation.
Attend required annual training and ensure Kitchen Managers, Kitchen Staff, and Kitchen Substitutes complete required training hours.
Create and maintain employee files for active and terminated staff.
Maintain regular communication with principals, district leadership, the school’s LEA or point of contact, the Regional Director of Operations, Supervisor, and Business Development Associate.
Prepare monthly status reports for the Board of Education and attend at least two board meetings per school year; present in person when requested by the superintendent.
Build positive client relationships and promote the district meal program and Opaa! Food Management.
Coordinate catered events, obtain required approval, execute marketing events, lead Nutrition Advisory Council meetings at least once per semester, and partner with the district wellness program.
Complete weekly paperwork, monthly menus, participation reports, billing reconciliations, inventory counts, vendor invoice reviews, and other administrative records accurately and on time.
Purchase food, government commodities, and supplies according to Opaa! procedures; maintain acceptable inventory levels and follow ordering policies.
Use the operating system, menu creation system, applicant tracking system, and payroll and HR system to complete required operational and personnel processes.
Manage the Administrative Audit in partnership with the Culinary Team and district, organize office records, and upload and post required health inspection documents.
Operate as Kitchen Manager and/or Kitchen Staff when needed and perform other duties assigned by Opaa! Management.