Director of Nursing

Thyme Care

13d•$153,000 - $180,000•Remote

About The Position

We exist to create a more connected, compassionate, and confident experience for people with cancer and those who care for them. We make it easier to get answers, access high-quality care quickly, and feel supported throughout treatment and beyond. Today, Thyme Care is a market-leading value-based oncology care enabler, partnering with national and regional health plans, providers, and employers to deliver better outcomes and lower costs for thousands of people across the country. Our model combines high-touch human support with powerful technology and AI to bring together everyone involved in a person’s cancer journey: caregivers, oncologists, health plans, and employers. As a tech-native organization, we believe technology should strengthen the human connection at the center of care. Through data science, automation, and AI, we simplify complexity, improve collaboration, and help care teams focus on what matters most: supporting people through cancer. Looking ahead, our vision is bold: to become a household name in cancer care, where every person diagnosed asks for Thyme Care by name. If you’re inspired to make cancer care more human and to help reimagine what’s possible, we’d love to meet you. Together, we can build a future where every person with cancer feels truly cared for, in every moment that matters. As the Director of Nursing, you will be the senior nursing leader responsible for the performance, development, and strategic direction of a large (>250 RNs), remote, multi-speciality (oncology, CCM, palliative care) nursing workforce. Operating within a value-based cancer care navigation model, the Director of Nursing ensures that nursing practice is standardized, scalable, and aligned with the company's quality, member experience, and contractual performance goals. This is a high-impact role for a leader who thrives at the intersection of people leadership, systems thinking, and clinical accountability in a fast-paced environment. This role reports to our SVP of Clinical Innovation & Delivery Design. To hit the ground running, we expect you to have a proven track record in leadership and mentorship with experience in healthcare leading high-performing, non-exempt clinical employees. Ideally, you will have experience working in a setting that leverages data and technology to support patient care. We also expect you to see problems as opportunities and are often the first to step up, fix, and overcome them.

Requirements

People-first. Thyme Care’s mission and members matter to you deeply.
Credentials & Experience. Active unencumbered RN licensure
BSN required
10+ years of nursing experience, with at least 4+ years in a formal nursing leadership role (manager, director, or equivalent)
Experience in a telehealth, virtual care, or tech-enabled care delivery
Demonstrated experience leading large, distributed nursing teams (100+ preferred)Deep knowledge of oncology nursing practice and complex chronic condition management.
Proven track record of driving clinical quality outcomes in a value-based or risk-bearing care model.
Strong operational acumen — comfortable with data, dashboards, and performance management.
Experience partnering with non-clinical stakeholders (product, engineering, finance) in a matrixed organization.
Versatile. You’re a strong collaborator who understands what it's like to lead a team in a growing and evolving environment. You’ll ensure your team meets and exceeds the standards set while collaborating with the rest of the organization.
Effective listener and communicator. You always start with listening, and you hear what may not be voiced because you listen so intently to others. You build rapport and great working relationships with your team, leadership, and stakeholders.
Adaptable. You have a proven track record of success within scaling businesses, fast-paced environments, and startups. You understand that rapid changes to the business, strategy, organization, and priorities are par for the course…and part of the adventure.
Coach. You know your team’s strengths and what motivates them, and you strive to keep morale high while constantly challenging them to beat their best and never lose sight of the goal.
Grit. You’re never afraid to get your hands dirty, but you can also take a step back and connect the company’s strategy to your team’s performance and execution.
Tech-Savvy. We are a technology company focused on interacting with folks during the season when they need it most. Experience with video chatting, Google Suite, Slack, electronic health records, or comfort in learning new technology is important.
Proactive. You adeptly recognize and prioritize your team's needs, problem-solve, and go the extra mile for others.

Nice To Haves

MSN or MBA, preferred
OCN (Oncology Certified Nurse) or AOCN certification, preferred

Responsibilities

People Leadership & Workforce Management
Directly lead a team of Nursing Managers who oversee a team of Nursing Team Leads who supervise a team of 250 nurses and growing
Build and sustain a high-performance management layer capable of scaling with organizational growth.
Drive nurse engagement, retention, and professional development — including onboarding, competency assessment, continuing education, and performance management.
Partner with Workforce Management to align staffing models, capacity planning, and scheduling to caseload demand and care intensity.
Clinical Leadership & Practice Standards
Own the clinical integrity of nursing practice across the care model, ensuring alignment with evidence-based standards, regulatory requirements, accreditation (NCQA) standards, state and federal law, and organizational protocols.
Implement and continuously improve nursing workflows, nursing care protocols, and escalation pathways in partnership with our innovation & operational teams.
Serve as the clinical authority for nursing scope of practice, triage standards, and symptom management frameworks.
Operational Performance (in partnership with our operational team)
Accountable for nursing-specific KPIs including productivity, quality, response time adherence, escalation rates, care plan completion, and quality measure performance.
Identify operational bottlenecks, workflow inefficiencies, and capacity constraints; collaborate on improvement initiatives in partnership with operations, design, and product teams.
Contribute to the development and monitoring of dashboards and performance reporting tools that provide real-time visibility into nursing operations.
Support capacity modeling for new market launches, contract expansions, and care model evolution alongside workforce management
Quality, Safety & Compliance
Partner with our Quality & Training teams on nursing quality assurance programs, including clinical audits
Ensure compliance with applicable federal and state nursing regulations, licensing requirements, and accreditation standards across all markets.
Cross-Functional Partnership
Serve as the primary nursing voice in product development, technology roadmap discussions, and workflow design — ensuring that tools built for nurses reflect clinical realities and reduce burden.
Collaborate with data teams to translate nursing activity data into clinical insights and performance improvements.
Engage with Marketing teams to align nursing touchpoints with member satisfaction and engagement goals.
Partner with social work and provider leadership to ensure interdisciplinary care delivery is coordinated, safe, and outcomes-driven.
Strategic Planning & Organizational Development
Contribute to care delivery strategy as a member of the senior clinical leadership team.
Provide leadership visibility into nursing workforce trends, clinical risk areas, and operational scaling needs.