Director of Nursing (Registered Nurse)

The Christ Hospital Health Network•Cincinnati, OH

About The Position

The Director of Nursing (DON) provides leadership and ultimate accountability for assessing patient conditions and plans of care. The DON oversees case management, clinical care, and coordination among clinical disciplines to ensure quality, cost-effective, billable care under physician direction. The role directly supervises field staff and internal clinical support functions to promote clinical excellence, regulatory compliance, patient and employee satisfaction, and fiscal responsibility. The DON may perform Clinical Manager duties and back up the Field Administrator as needed, and is expected to follow applicable laws, regulations, and company policies. The position is with The Christ Hospital Home Health Care and has a Monday-through-Friday schedule from 8:15 a.m. to 5:00 p.m. Responsibilities include managing the clinical process across patient episodes, supporting staff development and performance, maintaining compliant documentation and policies, and monitoring patient outcomes.

Requirements

  • A Registered Nurse license in the state of employment is required.
  • At least one year of supervisory or administrative experience in home healthcare or related health programs.
  • Ability to create positive impressions and communicate effectively with a variety of people.
  • Knowledge of nursing best practices.
  • Ability to identify situations and handle them with the best possible solution.
  • Detail-oriented and observant.
  • Strong ability to multitask and adapt as priorities change.

Nice To Haves

  • Homecare expertise and experience across multiple sites.
  • Knowledge of guidelines governing home health agencies.
  • Operational knowledge of HCHB software, PDAs, ADP, Microsoft Office, and Outlook.

Responsibilities

  • Oversee the clinical process for quality patient care from the beginning to the end of each episode.
  • Directly supervise clinical staff across disciplines and internal clinical support teams on day-to-day patient activities and clinical issues.
  • Communicate with internal clinical teams, patients’ family members, physicians, and others about patient care by phone, email, or in person.
  • Organize and allocate clinical staff to accomplish program objectives.
  • Ensure documentation and clinical charting comply with agency protocols and Medicare, federal, and state guidelines.
  • Review policies and procedures for compliance with local, state, and federal regulations.
  • Implement field policies, procedures, and quality improvement programs.
  • Monitor patient trends and outcomes.
  • Maintain professional growth through seminars, workshops, and professional affiliations.
  • Support the selection of field staff.
  • Supervise field staff and clinical support and training staff, setting consistent and clear expectations.
  • Complete field ride-alongs as needed.
  • Ensure resolution of pertinent staff issues.
  • Complete yearly evaluations accurately and on time.
  • Coach, counsel, and discipline staff as needed.
  • Maintain timely and accurate documentation of quality tracking, employee coaching, discipline, and education.
  • Represent the company with a professional appearance and cultural fit.
  • Understand and follow agency policies and procedures.
  • Interview, hire, train, and terminate department personnel.
  • Provide coaching and opportunities for direct reports, address employee satisfaction and concerns, and conduct performance reviews.
  • Perform other duties as assigned.
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