Director of Nursing

Shriners Children's•Spokane, WA

1d•$55 - $94

About The Position

The Director of Nursing for the Ambulatory Surgery Center provides overall leadership and accountability for nursing and patient care services. The role ensures compliance with evidence-based nursing standards, organizational policies, regulatory requirements, and the Nurse Practice Act. The Director reports directly to the Site Administrator and indirectly to the Regional Nurse Executive and System Chief Nursing Officer, and collaborates with the Board of Governors, site leadership, physicians, department leaders, and other stakeholders to support high-quality patient care and organizational goals. The Director develops, implements, and evaluates strategic and operational objectives for nursing and assigned departments. The role leads initiatives to improve clinical processes, patient safety, quality outcomes, and resource utilization, and ensures nursing practice reflects the Nursing Process, Nursing Philosophy, and Shriners Children’s Professional Practice Model. The Director assesses and refines standards of care in response to patient and organizational needs. The position fosters communication and collaboration throughout the organization, advises on nursing standards and best practices, and promotes the nursing profession in the community and professional organizations. It also monitors legislative and regulatory developments affecting nursing practice and leads necessary changes to support compliance and excellence in patient care.

Requirements

Bachelor’s degree in Nursing.
Master’s degree in a related field.
RN licensure in the state of practice.
Five years of experience in pediatric care, ambulatory care, or a surgery center.
Four years of nursing leadership experience.
Certified Administrator Surgery Center (CASC) certification required within two years of hire.

Nice To Haves

Nursing Leadership Certification.
Recommended professional affiliations include a state nursing organization, AONE, ANA, ACHE, or ASCA.
Knowledge of regulatory agency requirements, including The Joint Commission and state and federal agencies.
Strong customer service philosophy.
Proven proactive leadership ability.
Ability to multitask, prioritize, and adapt in a dynamic healthcare environment.
Excellent interpersonal and communication skills.

Responsibilities

Participate in developing, monitoring, and executing the site’s strategic plan as a member of the Senior Leadership team; contribute to planning, decision-making, and policy formulation with unit and department leaders.
Attend appropriate site and medical staff committees, Board of Governors and physician meetings; report on nursing and assigned department activities; provide administrative coverage when the administrator is absent; and represent the site in community education programs and meetings.
Lead, mentor, and guide the Patient Care Services team and its leaders and staff; facilitate change, model professional nursing practice, and coach leaders in management and leadership principles.
Develop and facilitate patient safety, quality improvement, nursing and employee satisfaction, and other initiatives that support a patient- and family-centered culture and shared decision-making.
Communicate effectively and maintain confidentiality; build collaborative relationships with staff, physicians, other departments, ancillary services, vendors, community leaders, and education programs; manage difficult conversations and resolve conflict.
Make frequent unit, department, and patient rounds; respond to questions and concerns; promote harmonious relationships; and serve as liaison between assigned departments and other ambulatory surgery center departments.
Oversee development, allocation, and administration of assigned department budgets based on patient-care needs, resources, and quality outcomes; analyze complex data and documents.
Develop, implement, and assure the plan for nursing and other assigned patient care services in alignment with the organization’s mission and vision; evaluate patient-care and staffing concerns to support safe, effective, quality care.
Manage human resources, including workforce planning, employment decisions, recognition, performance issues, future staffing needs, and participation in interviews for key leadership roles; hire, coach, discipline, terminate, and appraise staff as appropriate.
Assist in selecting, implementing, and evaluating information technology that supports patient care, in collaboration with system and site leaders.
Promote high-quality customer service, patient and family experience, staff and physician satisfaction, teamwork, and service recovery; assess satisfaction while rounding and use the appropriate chain of command for unresolved issues.
Coach staff in career planning, support succession planning and professional growth, and hold self and others accountable for actions and outcomes.
File complaints with professional licensing regulatory agencies as necessary and integrate ethical principles and organizational values into operations.
Promote documented best practices and evidence-based research; ensure clinical perspectives and nurses’ involvement are included in organizational decisions affecting practice.
Maintain membership in at least one professional organization and encourage others to participate in professional organizations.
Assess department processes, collect and analyze data, prioritize improvement opportunities, and plan, implement, evaluate, and communicate process improvements using Plan-Do-Study-Act methodology; support employee participation in PI education and teams.
Design, facilitate, and maintain an effective performance improvement program based on current standards and innovations; coordinate, facilitate, or participate in LEAN projects.
Conduct and participate in problem-solving conferences with administrative and professional staff; support staff participation in developing department policies and procedures; monitor applicable Joint Commission, CMS, and other quality and safety requirements and provide compliance information to the Patient Care Services Leadership team.