Director of Nursing Services

Frontier Behavioral Health • Spokane, WA

3d • Hybrid

About The Position

The Director of Nursing Services (DNS) is responsible for the direction, coordination, and delivery of all of nursing services within the organization. Providing oversight of the inpatient and outpatient nursing leaders and their reporting chains, as well as inpatient operations in coordination with the Associate Medical Director, this position is responsible for leading the delivery of nursing services for individuals served by FBH who are of all ages and who commonly experience severe and persistent mental illness. This position is an integral part of the leadership team and, in collaboration with the Chief Medical Officer and Associate Medical Officer, is responsible for formulating, administering, and evaluating organizational strategy, policy and effectiveness with regard to medical services. The DNS holds primary responsibility for operations within FBH’s three inpatient units, both at the strategic level and the day-to-day operations level, reporting to the Associate Medical Director for inpatient matters. The DNS may be required to assist with direct patient care if needed in the inpatient or outpatient realms. The Director of Nursing Services leads those within their reporting chain, facilitating staff development, addressing employee challenges and striving to ensure a positive employee work environment that operates in compliance with FBH’s Mission, Vision, Values, policies and practices. The Director of Nursing Services also acts as the Infection Control Officer for FBH.

Requirements

• Bachelor of Nursing graduate of an accredited school.
• Active registered nursing license.
• Five years of experience in psychiatric nursing.
• Three years of experience in nursing service administration.
• Must have an unrestricted and valid driver’s license, active car insurance and must be willing to use their personal vehicle in the course of work.

Nice To Haves

• Previous Director of Nursing Experience.
• Prior oversight of inpatient psychiatric units.
• Experience in leading both inpatient and outpatient psychiatric nursing.
• Experience leading infection control programs across the organization.

Responsibilities

• Help to formulate, evaluate and administer organizational strategy, policy development and program evaluation and improvement.
• Possess and maintain current knowledge of nursing practices and standards.
• Plan, develop, organize, implement and direct a comprehensive organization wide nursing program in alignment with FBH's medical practices, policies and procedures to ensure compliance with all regulatory bodies and best clinical practice to benefit the patients treated by the organization.
• Oversees inpatient operations, which includes setting policies and practices, determining staffing structure, addressing staffing challenges, addressing escalated issues.
• Directly supervisor the inpatient and outpatient nurse managers and provide indirect oversight of their reporting chains, which include non-RN employees such as Mental Health Technicians, Peer Support Specialists and Discharge Specialists (does not directly or indirectly supervise ARNP or other prescribing employees).
• Lead the development and implementation of position and location specific new hire and annual training.
• Assist and support subordinate leaders with staff development, departmental culture development and to address employee and department level challenges.
• Ensure that assigned programs are operating in compliance with FBH policies and practices, as well legal and contractual requirements.
• Participate in the interviewing, selecting, and onboarding new employees.
• Participate in and oversee formal employee performance reviews as well as informal mentoring and coaching.
• Ensures nursing and other assigned staff members meet FBH charting requirements utilizing electronic medical records systems as appropriate and perform all correspondence, service documentation and other paperwork in a complete and timely manner.
• Ensures medication rooms and carts are secure, medical supplies of the organization are well-stocked within the budgetary limits of the agency, a medical supply inventory is maintained, and FBH facility hygiene and cleanliness are maintained.
• Oversees sample medication inventory.
• Participates in peer review, supervision, in-center educational and administrative meetings as required.
• Participate in assigned work groups, committees and meetings.
• Maintains and enhances patient and community relationships to ensure that both external and internal customers of FBH have a positive experience with the organization.
• Establishes and maintains a good working relationship with internal and external customers.
• Works with the Finance Department to develop and oversee a budget for nursing services and provides direction for nursing management staff, leads and charge nurses relating to same.
• Understands the MDS process and appropriately ensures utilization in the care planning process.
• Acts as the Infection Control Officer for the organization, including setting policies and practices and maintaining the Infection Control Manual.
• Participates in the on-call manager rotation for the 24/7 nursing services as needed and provides emergency coverage whenever necessary. The number of on-call rotations in any cycle will vary depending on the number of staff in a single rotation at any given time, on a rotating basis with the other nursing staff.
• Remain reasonably available after regular business hours for significantly escalated situations the on-call manager cannot resolve independently.
• Requires travel between various FBH work sites on a regular or daily basis.
• Other duties as assigned.

Benefits

• Paid Time Off
• Paid Federal Holidays
• Extended Sick Leave
• Paid Sick and Safe Time
• Compressed Workweek option
• Medical
• Dental
• Vision
• 403b plan including standard 3% employer contribution plus an additional 3% employer match
• Flexible Spending Accounts
• Life Insurance
• No-cost licensure supervision for those pursuing clinical licensure.
• Federal and State Loan Forgiveness Program for qualifying Programs.
• Reimbursement of License/Certification application fee that is required for the position.
• Free Employee Assistance Program
• Staff Discounts at various FBH partners throughout Spokane!

What This Job Offers

• Job Type: Full-time
• Career Level: Director