Inspire health. Serve with compassion. Be the difference. Job Summary Responsible for the administration of a designated number of patient care units, services or programs within a product line. Utilizes clinical and managerial expertise to develop, implement and evaluate effective patient care delivery systems for assigned units or services. Accountable for the delivery of quality patient care services, customer satisfaction (including patients, physicians, and employees) and financial results within areas of responsibility. The position encompasses, but is not limited to, area-specific and departmental-wide administration (with system alignment as appropriate) management, collaboration, education and research. Performs a variety of nursing leadership activities within and outside of Prisma Health. Essential Functions All team members are expected to be knowledgeable and compliant with Prisma Health's values: Inspire health. Serve with compassion. Be the difference. Ensures the quality of patient care within areas of responsibility. Facilitates the development and deployment of policy, practices and programs that support safety, quality and service (patient and employee satisfaction). Facilitates, reviews, and approves the budget for the assigned departments, including estimates of future personnel and equipment needs. Assures that hospital resources, specific to productivity/efficiency are optimally utilized through participating in strategic planning and financial budgeting processes, negotiation and review of contracted services, and development of practices that achieve specific objectives, and resolution of unfavorable performance variances. Provides leadership and implements strategies to provide cost effective quality care. Coordinates, develops, implements and assures compliance to system wide and departmental specific policies and procedures, performance standards, practice standards, regulatory and accreditation requirements and stellar service standards. Collaborates with department staff to determine the qualifications and competence of department/service personnel who provide care and services. Creates an atmosphere to empower personnel where each individual is free to function at the highest possible level within the established lines of authority, providing assistance when needed. Educates and develops capabilities of individual teams to promote quality care. Assists in development of clinical service strategies within the context of the Prisma Health mission, vision and values. Ensures that interdisciplinary performance improvement programs are active, maintained and ongoing in the monitoring and evaluation processes, patient care and outcomes. Follows up to ensure that complaints have been satisfactorily handled. Collaborates in maintaining departments/services on a customer-focused level of excellence. Performs a variety of human resource management functions including the interviewing, hiring, evaluating, counseling of assigned management and support staff. Provides coaching, mentoring, support and consultation to managers, colleagues and staff. Fosters an empowered workforce through role clarification, delegation of responsibility, and accountability. Identifies patient and family needs of the populations served. Recommends and/or develops new programs and services to meet those needs. Assures that age specific equipment, supplies and educational resources are available for assigned units/services. Supports and promotes education and research. Performs other duties as assigned.
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Job Type
Full-time
Career Level
Manager
Number of Employees
5,001-10,000 employees