Director of New Prospects (59468)

RECOVERY NETWORK OF PROGRAMS, INC.•Bridgeport, CT

1d•Hybrid

About The Position

Recovery Network of Programs, Inc. (RNP), a private, non-profit, social service agency serving the Greater Bridgeport Community and Fairfield County since 1972, is dedicated to helping individuals with substance use, mental health disorders, and homelessness. RNP's mission is to restore hope, health, and wellbeing through a compassionate, dignified, and respectful recovery environment. New Prospects, located in Bridgeport, Connecticut, offers gender-specific, co-occurring enhanced intensive residential services for adult men and women. This program provides approximately 30 days of intensive treatment for individuals struggling to stabilize substance abuse and mental health issues. On-site individual, family, and psychiatric services are available. The program serves men and women aged eighteen and up who have high severity of mental health symptoms and may require medication-assisted treatment (methadone or suboxone). SUMMARY: In alignment with RNP's Mission Statement, Philosophy of Client Care, and Code of Ethics, and under the supervision of the Department Head, the Program Director provides leadership, clinical oversight, and administrative direction for a residential treatment program for individuals with substance use and co-occurring disorders. The Program Director is responsible for all aspects of program operations, ensuring high-quality, person-centered services while maintaining compliance with agency policies, DPH regulations, DMHAS contractual requirements, CARF standards, and all applicable federal and state regulations. The hours are Monday-Friday, 8:30 am-4:30 pm, with flexibility required.

Requirements

Master’s degree from an accredited college or university in social work, marriage and family therapy, counseling, psychology, or a related field.
LCSW, LPC, or LMFT license required.
At least four (4) years of supervisory experience preferred.
Valid Connecticut driver's license may be required.
Thorough knowledge of human services as provided by community-based, non-profit service organizations.
Extensive experience in the provision and supervision of integrated co-occurring treatment.
Knowledge of and ability to apply management principles and techniques.
Considerable ability to assess, plan, organize and direct all aspects of program activities.
Ability to identify and implement program enhancements.
Ability to prepare comprehensive reports.
Proven interpersonal skills and supervisory ability.
Considerable knowledge of federal and state laws and regulations regarding client confidentiality.
Ability to establish and maintain cooperative professional relationships and project a professional image.
Excellent oral and written communication skills.

Responsibilities

Oversees all aspects of program operations to ensure compliance with ASAM criteria, DPH regulations, DMHAS contractual requirements, CARF standards, DDCAT-E principles, agency policies, and all applicable federal and state regulations.
Creates and maintains a positive work environment with a focus on developing team integration and motivating/supporting staff whenever possible.
Ensures a safe, therapeutic residential environment through oversight of residential operations, client safety, infection prevention, emergency preparedness, and regulatory compliance.
Directs and supervises program leadership and staff responsible for clinical, residential, and operational functions to ensure efficient day-to-day program operations.
Provides leadership, supervision, and performance management to clinical and residential staff to ensure delivery of high-quality, integrated co-occurring treatment services.
Utilizes principles of integrated care, appropriate management techniques, team building, crisis management, risk assessment & evaluation.
Monitors program census, referral activity, occupancy, and access to care while collaborating with referral sources to maximize program utilization.
Ensures appropriate staffing levels, staff competency, scheduling, and clinical supervision to support safe and effective 24-hour residential operations.
Provides clinical oversight of admission, continued stay, transfer, and discharge decisions to ensure services remain consistent with ASAM criteria and individual treatment needs.
Identifies, initiates, and ensures completion of projects for continuous system improvement.
Compiles, prepares and submits reports in a timely manner.
Assists in budget preparation and monitors revenues and expenditures.
Takes active role in the development of long-range planning, quality improvement and assurance efforts.
Oversees incident reporting, risk management activities, emergency preparedness, and implementation of corrective actions as needed.
Acts as a liaison and educator to the community and professional organizations.
Represents RNP at all co-occurring State-wide meetings.
Provides clinical on-call supervision and oversight.
Monitors program performance through quality indicators, audits, utilization review, client outcomes, and satisfaction data, and develops corrective action plans when indicated.
Maintains accurate, timely, and complete client records in the Carelon system, ensuring documentation complies with organizational policies and all applicable regulatory and contractual requirements.
Assumes all other appropriate duties as deemed necessary by the supervisor.