Director of MIS - Raleigh

North Carolina Education Lottery•Raleigh, NC

8d•$120,439 - $148,402•Remote

About The Position

Step into a leadership role where strategy meets innovation. As the Director of MIS, you’ll be the driving force behind transforming technology into organizational value. You’ll shape IT vision, elevate service delivery, and orchestrate operations that keep the agency future‑ready. From steering enterprise‑level governance to designing resilient systems, you’ll lead a team that thrives on curiosity, collaboration, and continuous improvement. You’ll partner with state agencies, business leaders, and external stakeholders to build solutions that are secure, scalable, and smart. You’ll champion staff development, modernize infrastructure, and ensure every project aligns with mission, budget, and long‑term strategy. If you love blending leadership, architecture, innovation, and people‑centric service, this role hits all the right notes. Veterans, we encourage you to apply! Your IT leadership and passion for service and systems are valued! We offer generous medical and leave benefits, support continuing education and professional development, and provide flexible scheduling and remote work. Come and grow your career in this fun, friendly and fast-paced environment! All employees must reside in NC

Requirements

Bachelor's degree in technical discipline (e.g. Computer Science, Engineering, Math, etc.) preferred or equivalent experience.
Over five years up to and including seven years of experience.
Experience with ITIL practices for IT service management to align IT services with business needs.
Experience in IT architecture principles, framework and best practices.
Experience with NIST Cybersecurity risk management framework.
Knowledge of Active Directory and Microsoft Exchange in a hybrid environment.
Knowledge of complex network architecture including VMWare/SAN/WAN/LAN/VoIP/UCS technologies.
Knowledge of software development principles and Software Development Life Cycle (SDLC) management.
Knowledge of disaster recovery testing, plans, and scenarios.
Knowledge of monitoring progress toward fiscal objectives and adjusting plans as necessary.
Ability to communicate effectively orally and in writing.
Skills in building relationships and effective interpersonal skills.
Ability to deal with a system of real numbers; practical application of fractions, percentages, ratios/proportions and measurement.
Ability to analyze and interpret technical journals, scientific literature, financial reports, legal documents and industry publications.

Responsibilities

Manages and monitors work performance of the department including evaluations, program/work objectives and effectiveness.
Establishes broad organizational goals and realigns work and staffing assignments for the department.
Provides customer service by investigating promotional and training opportunities for staff.
Identifies service improvement areas; distributes surveys to customers; discusses department improvement suggestions with staff; and circulates trade publications to educate staff on industry-related matters.
Develops department strategy by meeting with agency personnel.
Consults with partners; maintains an understanding of current trends; composes reports; authors policies and procedures; collaborates with state agencies; and develops budgets.
Interacts with others outside the organization and exercises participative management skills that support team efforts and quality processes.
Assists in design creation by generating systems and software applications; and building solutions to address disaster recovery and business continuity plan.
Collaborates with other state agencies to discuss current needs and future requirements.
Consults with business partners to understand current and emerging technologies/trends