Director of Merchandising

Ledge Lounger Inc•Katy, TX

About The Position

The Director of Merchandising is responsible for maximizing the commercial performance of Ledge's product portfolio across all sales channels. The role owns assortment strategy, pricing, promotions, merchandising, and product performance to ensure the company offers the right products at the right price to the right customer while driving profitable growth. This is a highly collaborative, hands-on leadership role that partners with Marketing, Product Development, Finance, Supply Chain, Sales, Operations, and Customer Experience to make data-informed commercial decisions. The position requires merchant instinct, analytical thinking, financial acumen, and customer focus. As a member of the Executive Leadership Team, the Director reports directly to the president, helps shape company strategy, and remains involved in day-to-day commercial performance.

Requirements

Bachelor's degree in Business, Marketing, Merchandising, Finance, or a related field.
At least 8 years of progressive experience in merchandising, category management, commercial strategy, retail buying, or product portfolio management.
Experience managing product assortments within a consumer product, retail, eCommerce, or omnichannel business.
Demonstrated success developing pricing strategies and improving profitability.
Strong financial acumen, including experience evaluating contribution margin, gross margin, and business performance.
Advanced analytical skills and the ability to translate data into business decisions.
Proven ability to influence cross-functional teams and executive leaders.
Excellent communication and presentation skills.
Strong bias toward action and willingness to make informed decisions quickly.

Nice To Haves

Experience in premium consumer products, outdoor living, home furnishings, or lifestyle brands.

Responsibilities

Own the commercial success of Ledge's product portfolio across all sales channels.
Evaluate product performance and make assortment, pricing, promotional, and merchandising decisions that improve profitable growth.
Identify opportunities to increase revenue, contribution margin, and customer conversion.
Develop merchandising strategies aligned with customer demand and company objectives.
Monitor competitive trends and recommend actions to strengthen Ledge's market position.
Develop and maintain an assortment strategy balancing customer choice with operational simplicity.
Evaluate product performance to determine which products to launch, expand, reposition, discontinue, or replace.
Partner with Product Development to prioritize future innovation based on customer insights and commercial opportunity.
Improve product lifecycle management from introduction through end-of-life and simplify the assortment while maximizing revenue and profitability.
Own pricing strategy and develop pricing recommendations balancing customer value, competitive positioning, and contribution margin.
Lead promotional planning and promotional investment decisions; evaluate pricing elasticity and promotional effectiveness through testing and financial analysis.
Ensure promotional activity supports long-term profitability.
Champion a customer-first merchandising philosophy and use customer insights, purchasing behavior, market trends, and analytics to guide decisions.
Partner with Marketing to improve product visibility, product storytelling, and digital merchandising.
Recommend products for greater visibility, promotional support, or merchandising investment and improve the shopping experience across channels.
Partner with Product Development, Marketing, Supply Chain, Finance, Sales, Operations, and Customer Experience to execute commercial priorities.
Build alignment around shared business objectives, break down organizational silos, and influence without authority.
Participate as an active member of the Executive Leadership Team.
Monitor and analyze revenue, gross margin, contribution margin, conversion, average order value, inventory health, sell-through, promotional effectiveness, and customer feedback.
Translate data and customer insights into timely pricing, assortment, merchandising, and promotional decisions.
Establish and maintain a merchandising scorecard that supports visibility into business performance and informed decision-making.
Use product and category analytics to optimize the customer experience and improve financial results.
Develop and execute a customer-first merchandising strategy that increases revenue, profitability, and customer satisfaction across sales channels.
Build a data-driven merchandising operating rhythm and improve commercial performance metrics, including conversion, average order value, sell-through, inventory productivity, and category performance.
Foster ownership, curiosity, and continuous improvement by making timely decisions, testing ideas, learning from results, and adapting to customer needs.