Director of Memory Care

Frank Residences•San Francisco, CA

4h•Onsite

About The Position

The San Francisco Campus for Jewish Living (SFCJL), a mission-driven nonprofit organization founded in 1871 and rooted in Jewish values, is seeking a Director of Memory Care. Located in San Francisco's Excelsior neighborhood, SFCJL provides a continuum of care for older adults, including luxurious assisted living and memory care services, long-term skilled nursing, rehabilitation, and specialized mental healthcare. The organization fosters a culture of inclusion and serves individuals from all backgrounds who are dedicated to serving older adults with respect and excellence. This role offers meaningful work, a supportive team environment, opportunities for professional growth, and competitive compensation and benefits.

Requirements

Active California Registered Nurse (RN) or Licensed Vocational Nurse (LVN) license required; BSN preferred.
Minimum of five (5) to seven (7) years of clinical experience, with a strong preference for candidates who have worked within an assisted living or memory care setting.
Strong knowledge of state, federal, and DSS regulations.
Demonstrated leadership and staff development experience.
Ability to manage and coordinate a multi-faceted clinical program, including problem resolution.
Strong analytical and decision-making skills with the ability to respond quickly in clinical situations.
Excellent organizational, interpersonal, and communication skills.
Ability to work independently and manage multiple priorities in a fast-paced environment.
Strong attention to detail and accuracy.
Proficiency in computer systems, including documentation platforms and Microsoft Office.
Knowledge of quality improvement, infection control, risk management, and survey processes preferred.
Ability to maintain confidentiality and communicate effectively across all levels of the organization.
Frequent standing, stooping, bending, stretching, and squatting.
Ability to stand and walk for up to 70% of the workday.
Ability to work on a computer for extended periods.
Ability to lift, transfer, turn, and position residents weighing up to 125 pounds unassisted, or with assistance for residents over 125 pounds.
Ability to lift and carry up to 25 pounds frequently and 50 pounds occasionally.
Ability to work in environments with potential exposure to communicable diseases, odors, chemicals, and varying temperatures.
Ability to maintain focus and attention to detail in a fast-paced environment with frequent interruptions.
Fine motor skills with good visual acuity.

Nice To Haves

BSN preferred.
Knowledge of quality improvement, infection control, risk management, and survey processes preferred.

Responsibilities

Provide leadership, oversight, and coordination of all memory care services to ensure a safe, engaging, and high-quality environment for residents living with cognitive impairment.
Promote person-centered care, ensure regulatory compliance, supervise staff, and partner with families and interdisciplinary teams to support residents’ physical, emotional, and psychosocial well-being.
In the absence of the Director of Health and Wellness, assume full operational oversight of community health services and wellness programming to ensure continuity of care and compliance.
Serve as the clinical leader, supporting the care team and overall healthcare operations of the community.
Collaborate with clinical and non-clinical staff to meet the healthcare needs of residents.
Hire, train, supervise, and manage caregiving staff, including caregivers and medication technicians.
Ensure all healthcare operations comply with DSS regulations, including incident reporting and required in-service training programs.
Conduct pre-admission assessments, appraisals, and re-appraisals in accordance with regulatory requirements.
Develop, implement, and maintain individualized care and service plans, including updates based on changes in resident condition.
Monitor and anticipate changes in resident status and ensure appropriate interventions.
Lead clinical quality and process improvement initiatives through tracking, trending, and analysis of internal data.
Oversee contracted pharmacy operations, ensuring compliance with medication management regulations, including storage, administration, and documentation.
Coordinate with external healthcare providers, including hospitals, physicians, home health agencies, hospice providers, and specialty clinics.
Represent the community as a healthcare professional in external partnerships and professional interactions.
Coordinate with internal transportation services to support resident medical appointments.
Respond to emergencies in accordance with established emergency management procedures.
Participate in overall community operations and events as needed.
Serve as a liaison to residents’ families, addressing concerns, requests, and care needs.
Collaborate with caregiving staff to develop and manage staffing schedules.
Provide direct clinical and caregiving support to residents when needed.
Perform other duties as assigned.