Director of Medical Surgical Nursing

Frederick Health•Frederick, MD

About The Position

The Director of Medical Surgical Nursing provides 24-hour clinical, professional, and administrative direction to assigned nursing services and departments. The role is responsible for incorporating Frederick Health’s mission, vision, core values, and customer service philosophy into job performance and complying with regulatory requirements and Frederick Health Standards of Behavior. The Director oversees areas including 3A, 3B, and 3G, along with other units as appropriate. The position manages staff, material, and fiscal resources to support safe and effective care; plans long-range resources and programs; and has independent decision-making authority to implement strategies and patient care consistent with institutional policies, goals, and objectives. The Director works with managers to address staffing needs, develops staffing options suited to patient acuity and volume, and promotes efficient resource use and employee satisfaction. The role also leads quality improvement, customer satisfaction, employee development, hiring, orientation, supervision, and participation in hospital-wide initiatives. The Director is expected to complete 40 relevant continuing education hours annually in addition to mandatory Frederick Health education requirements.

Requirements

Current registered nurse license and eligibility to work in the State of Maryland.
Baccalaureate degree in Nursing.
Master’s degree in Nursing or a health-related field.
CPR certification.
Five years of nursing experience, including two years of management experience in Med/Surg.
Effective management and interpersonal skills.
Ability to work as a team member with others in the organization.
Ability to handle difficult interpersonal situations and the pace of caseload demands.
Ability to keep patient and employee information confidential.
Financial and business planning skills.

Responsibilities

Provide overall direction to areas 3A, 3B, 3G, and other units as appropriate.
Manage staff, material, and fiscal resources to assure safe and effective care.
Develop staffing options and programs to provide an efficient and appropriate skill mix for patient care demands and healthcare needs.
Assist managers in meeting daily staffing needs based on changes in patient acuity and department volumes.
Maximize cost savings and employee satisfaction while meeting staffing demands.
Ensure proactive nursing service in a safe and caring environment.
Model continuous quality improvement behaviors, including acknowledging mistakes, empowering staff to take responsibility for care quality, supporting systems improvement, and coordinating patient care with other disciplines.
Provide staff input to the nurse executive for institution-wide strategic planning.
Plan and implement customer satisfaction strategies and evaluate outcomes using quantitative and qualitative measures.
Interview and select staff and ensure appropriate orientation in collaboration with managers, clinical nurse specialists, education specialists, and preceptors.
Supervise, counsel, and evaluate employees; discipline and terminate personnel in accordance with Human Resources.
Promote employee professional growth and development and empower employees in decision-making.
Provide leadership to and facilitate staff involvement in committees, teams, and task forces.
Communicate effectively with employees, medical staff, and administration.
Participate in hospital-wide performance improvement initiatives.
Plan for personal professional growth and continuing education, including 40 relevant continuing education hours per year beyond mandatory education requirements.