Director of Medical Operations

REVA INC•Fort Lauderdale, FL

12d•$130,000 - $160,000•Onsite

About The Position

REVA is a fixed-wing air ambulance operator providing medical transport services 24/7/365. The Director of Medical Operations directs and oversees the organization’s medical program, including medical case management and community health education, with the goal of providing high-quality, cost-effective health care. The role establishes clinical guidelines in conjunction with the Director of Medical Compliance and leads the medical management team. It requires extensive experience and judgment, leadership of others, and management of complex operational and clinical work. The Director oversees clinical and administrative standards, policies, and objectives; quality management; regulatory and accreditation activities; nursing practice; staff training and development; hiring and performance management; and department budgeting and resource allocation. The position collaborates with the Director of Medical Compliance, executive leadership, department heads, the REVA Operations Center, Aviation, and Sales. It maintains active flight status and provides 24-hour on-call Resource Manager coverage. The position reports to the CRO and directly supervises the medical management team.

Requirements

Nursing degree and bachelor’s degree required.
Active state Registered Nurse (RN) license required.
At least 5 years of ICU, ED, or trauma experience within the last 10 years.
Previous medical transport experience required.
Must maintain an active passport.
Drug screen and background investigation required.
Maintain ACLS, BLS, PALS, NRP, and PHTLS certifications.
Effective oral and written communication skills.
Ability to work in adverse environments.
Sound clinical decision-making skills.
Strong problem-solving and organizational skills.
Ability to exercise sound judgment and make decisions consistent with the essential job functions.
Ability to prepare written reports, correspondence, and presentations for senior leadership.
Knowledge of medical department processes, policies, and protocols.
Proficiency with Microsoft Office, including Outlook, PowerPoint, Excel, Word, and Teams.
Proficiency with ESO Charting Software, AVIANIS, and Call Tracking Metrics.

Nice To Haves

Master’s degree preferred.
Previous leadership experience in an ICU, ED, trauma setting, or similar senior clinical role encouraged.
One of the following advanced specialty certifications strongly encouraged: Certified Flight Registered Nurse (CFRN), Certified Transport Registered Nurse (CTRN), Critical Care Registered Nurse (CCRN), or Certified Emergency Nurse (CEN).

Responsibilities

Direct and oversee all medical management and the organization’s medical program.
Establish clinical and administrative standards, policies, and objectives consistent with regulatory and licensing requirements and organizational goals.
Work with the Director of Medical Compliance to establish, monitor, and oversee quality management for patient care, treatment, and services.
Maintain employee files and notify employees of expiring visas, passports, and licenses.
Work with the Director of Medical Compliance to oversee state and federal regulatory compliance and prepare for and participate in accreditation and facility licensure surveys.
Support compliance with applicable codes, standards, and regulations, including local, state, and federal requirements, EURAMI, NAAMTA, OSHA, and nursing practice standards such as PALS, BLS, and ACLS.
Oversee development, review, and evaluation of policies and procedures, program planning, and integration of company goals and objectives.
Direct evaluation and improvement of nursing activities for quality, appropriateness, efficiency, and effectiveness, and ensure practices comply with standards and regulatory requirements.
Attend weekly senior leadership and department head meetings and quarterly staff meetings.
Develop comprehensive training for medical personnel and supervise and train medical coordinators and department supervisors.
Participate in interviews and collaborate on hiring, training, and continuing education for medical personnel.
Develop and maintain clinical policies and procedures with the Director of Medical Compliance for review by the medical director.
Provide disciplinary counseling to medical employees.
Participate in medical department inspections and audits and evaluate the need for departmental improvements.
Represent the medical team in customer-facing medical education and discussions with the Sales department.
Review department needs for equipment, supplies, and personnel, and maintain operations within the annual budget.
Hold monthly department supervisor meetings and collaborate with department heads, particularly the REVA Operations Center and Aviation department.
Foster professional development and leadership among clinical staff, promote collaboration and accountability, and serve as a liaison between medical staff, administration, and external partners.
Serve as an FAA Drug and Alcohol Supervisor.
Provide 24-hour on-call Resource Manager coverage and maintain active flight status.
Optimize allocation of staffing, equipment, and facilities.
Collaborate with executive leadership to align medical operations with organizational goals.
Maintain regular attendance and comply with REVA employment practices and policies.