Director of Marketing & Customer Acquisition

MarketProorporatedLas Vegas, NV
11d

About The Position

MarketPro is seeking a highly strategic, analytically rigorous Chief Marketing Officer to lead enterprise -wide marketing for the nation’s premier regional gaming and hospitality operators. The CMO will oversee a large, multi -layered marketing organization spanning corporate, digital, loyalty, analytics, brand, and property -level teams. Strategic marketing executive will be responsible for driving profitable growth, disciplined marketing reinvestment, and long -term brand equity across gaming, hospitality, food & beverage, and entertainment. The ideal candidate combines hospitality marketing expertise, advanced data and digital expertise, and the ability to scale, modernize, and lead large teams while maintaining operational excellence.

Requirements

  • 15+ years of progressive marketing leadership experience, including senior executive roles (CMO, SVP, or equivalent).
  • Demonstrated experience leading large, complex marketing organizations with both centralized and field -based teams.
  • Significant experience in casino gaming or hospitality, or similarly data -intensive, multi -location consumer businesses.
  • Proven success managing player development, loyalty economics, and marketing reinvestment at scale.
  • Deep expertise in digital marketing, CRM, analytics, and performance measurement.
  • Experience operating in a public -company and/or regulated environment strongly preferred.

Responsibilities

  • Set and execute the enterprise marketing vision, strategy, and operating model, aligned with corporate objectives and shareholder value creation.
  • Serve as a key member of the executive leadership team, providing insight into consumer behavior, competitive dynamics, and marketing ROI.
  • Lead, develop, and scale a large, diverse marketing organization, including senior leaders across digital, CRM/loyalty, analytics, brand, creative, media, and property marketing.
  • Establish clear governance, decision rights, and performance management across centralized and property -based marketing teams.
  • Communicate marketing strategy, performance, and investment outcomes to senior leadership and, as appropriate, the Board of Directors.
  • Oversee all aspects of casino marketing and player development, including acquisition, retention, reactivation, and wallet share growth.
  • Lead the strategy and economics of loyalty and rewards programs, ensuring differentiation, profitability, and alignment with player value.
  • Manage marketing reinvestment with a disciplined understanding of theoretical win, reinvestment rates, margin impact, and lifetime value.
  • Partner closely with casino operations, hosts, and property leadership to ensure seamless execution on the casino floor.
  • Champion a data -first culture across a large organization, embedding analytics into planning, execution, and decision -making.
  • Oversee advanced analytics for player segmentation, predictive modeling, attribution, and incremental lift.
  • Guide the evolution of enterprise CRM, CDP, and marketing automation platforms in partnership with technology and data teams.
  • Define and track KPIs to ensure accountability and consistent measurement across brands and properties.
  • Lead enterprise digital acquisition, engagement, and conversion strategies across paid, owned, and earned channels.
  • Build scalable lead generation engines for gaming, hotel, dining, entertainment, and loyalty enrollment.
  • Ensure strong integration between digital channels and on -property experiences to maximize visitation and spend.
  • Serve as the chief steward of the brand, ensuring consistency and impact across all touchpoints.
  • Balance performance marketing with brand -building initiatives that strengthen long -term guest loyalty and community connection.
  • Oversee creative, media, and content teams while empowering innovation within a structured, performance -driven environment.
  • Lead modernization of marketing capabilities, processes, and talent across a large organization.
  • Foster a culture of continuous improvement, test -and -learn experimentation, and disciplined innovation.
  • Anticipate shifts in technology, data privacy, media consumption, and guest expectations impacting the gaming industry.
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