Director of Market Warehousing

Metronet•, IN

3d•Hybrid

About The Position

The Director of Market Warehousing is responsible for overseeing, planning, and managing teams that support the Market Warehousing Supply Chain while ensuring a strong focus on continuous process improvement and operational efficiency. This role drives organizational alignment by identifying and effectively communicating customer needs and requirements across the business. The Director will lead the development, optimization, and coordination of warehousing and distribution operations across the growing Metronet supply footprint, ensuring consistency and scalability. Success in this position requires strong leadership, the ability to manage daily operations with precision, and a high level of attention to detail to ensure accuracy, reliability, and overall performance excellence.

Requirements

Bachelor’s degree in a supply chain–related field or equivalent experience, with at least 10 years of proven success in logistics, inventory management, or supply chain leadership
Demonstrated record of successful distribution and logistics management, including leadership experience within warehouse operations
Strong leadership skills with the ability to lead, manage, motivate, and develop both onsite and remote teams using positive reinforcement
Excellent analytical, problem-solving, and organizational abilities, with the capacity to manage multiple projects independently and make decisions under pressure
Effective communication and interpersonal skills, with the ability to manage internal and external stakeholder expectations and coach, develop, and correct team members as needed
Solid business and commercial acumen with experience reviewing operational performance and driving improvements
Proficiency in Microsoft Office Suite and significant experience with Warehouse Management Systems (Oracle preferred)
Valid driver’s license with a strong driving record

Nice To Haves

Six Sigma or Lean experience/certification
Experience working in multicultural environments
Knowledge of workplace safety practices and environmental considerations
Proven ability to foster a collaborative, team-oriented culture
Working knowledge of telecommunications equipment

Responsibilities

Oversee, plan, and manage Regional Managers and teams supporting Supply Chain and Warehousing operations, including supervisors and hourly employees across manufacturing, distribution, and office environments
Drive continuous improvement by optimizing processes, implementing strategic initiatives, and identifying operational efficiencies across market warehousing
Communicate supply chain performance, service issues, and short- and long-term solutions to senior leadership while collaborating cross-functionally to manage expectations
Maintain regular communication with direct reports using remote tools to stay informed on daily warehouse operations and resolve issues proactively
Analyze, resolve, or escalate supply chain and inventory issues to ensure accurate inventory levels and accountability across market warehouses, including remote personnel
Review budgets, expenditures, and operational performance across multiple locations and implement improvements as needed
Provide leadership, coaching, and development opportunities to support team growth and achievement of business goals
Develop, document, and enforce standard operating procedures (SOPs) to ensure consistency and scalability
Track performance metrics, analyze data, and implement improvements to drive operational excellence
Manage and optimize shipping costs, minimizing unnecessary transfers between facilities
Ensure compliance with all applicable laws, regulations, and OSHA requirements
Travel up to 50% to support Metronet warehouse operations and onsite teams
Perform additional duties as assigned