Director of Market Research
About The Position
Directors at Shapiro+Raj balance leadership, strategic thinking, project oversight, and team development. They own the quality of the work and the growth of the client relationship. In this role, the Director is responsible for the overall success and growth of key life sciences accounts, leads complex strategic engagements, and serves as a trusted thought partner to senior client stakeholders. Directors remain present with clients throughout engagements, strengthen their teams’ work, and are accountable for both viable results and the development of the people beneath them. Some client-related travel is required.
Requirements
- Experience leading complex, strategic engagements end to end across insights, research, or strategy.
- Pharma or life sciences commercial research experience.
- A record of winning new work and growing accounts.
- People leadership, both direct and cross-functional.
- Advanced command of qualitative and quantitative research design.
- 7–10 years in insights, research, or strategy, including at least 5 years leading people directly or cross-functionally.
Nice To Haves
- Master’s degree or higher, or an MBA.
- Thought leadership experience, such as speaking, writing, or developing new offerings.
- Experience building training or best practices for a team.
- Experience using AI tools in research with methodological rigor.
Responsibilities
- Own the overall success of key life sciences accounts, including account plans and their delivery.
- Lead highly complex, strategically demanding engagements with strong executive presence.
- Serve as a primary, trusted thought partner to senior client stakeholders and widen relationships within each account.
- Carry larger revenue responsibility and drive long-term account growth.
- Lead proposals, business development decks, and capabilities presentations with VP+ leadership.
- Handle escalations, including recruitment issues, scope changes, and sensitive client situations.
- Coach Managers, Senior Managers, and Associate Directors, and build training and best practices.
- Drive new offerings, methods, and thought leadership through execution.
- Support business development.
- Stay present with clients throughout engagements and make teams better at the work rather than doing it for them.
Benefits
- Bonus
Stand Out From the Crowd
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
