Director of Manufacturing & Operations

RAMPART IC LLC•Birmingham, AL

2h•Onsite

About The Position

The Director, Manufacturing & Operations is responsible for managing the day-to-day operations of the Rampart Operations Center, including manufacturing coordination, outsourced vendor coordination, procurement support, inventory management, order fulfillment, logistics, service operations, facility readiness, and operational process execution. This role ensures that operational systems, people, vendors, facilities, and processes are aligned to support customer demand, product quality, service delivery, cost control, safety, and company growth – all in a safe and supportive environment for Rampart Team Members. The position partners cross-functionally with Commercial, Clinical, Engineering, Research and Development, Quality, Finance, and Operations leadership and serves as an operational point of contact for customers, vendors, and operational partners as needed.

Requirements

A bachelor’s degree in business, finance, management, or engineering, or master’s degree a plus
Seven or more years of experience in operations, manufacturing, logistics, service operations or a related function
Three or more years of team leadership experience
Financial and operational knowledge of leading a manufacturing facility, logistics, service or operational facility; medical device experience a plus
Experience coordinating vendors, inventory, order fulfillment, logistics, facilities, and/or service operations.
Experience in working within a structured QA program /regulated process environment
Excellent leadership, interpersonal, and communication skills.
Strong analytical, decision-making, and problem-solving skills.
Innovative and entrepreneurial mindset, motivational abilities, and the ability to find and retain talented employees.

Nice To Haves

Strong Written and Verbal Communication
Strong Organization Skills and ability to manage competing priorities
Leadership and team building Skills
Strong attention to detail and focus on operational excellence
Ability to analyze issues quickly and make decisions.
Ability to work under pressure, plan personal workload effectively and delegate appropriately
A deep desire to build a company brand by providing world-class service to existing customers

Responsibilities

Manage, coach, and develop operations team members to optimize performance, strengthen accountability, and support professional growth.
Delegate responsibilities appropriately to ensure staff members grow as capable contributors and understand their areas of accountability.
Ensure performance reviews and real-time feedback are conducted in a timely and fair manner, fostering a culture of accountability, growth, and development.
Communicate clearly and consistently with staff and cross-functional partners regarding priorities, process changes, operational expectations, and service needs.
Manage day-to-day operational activities related to manufacturing coordination, outsourced vendors, procurement support, inventory tracking, order entry, order logistics, vendor communications, and internal manufacturing processes.
Ensure the company has the appropriate amount of inventory available to support new and existing customer demand.
Lead the logistics function in coordination with Sales, Clinical, logistics vendors, and manufacturers to support evaluations, installations, service needs, and customer commitments.
Monitor order fulfillment, on-time shipment, production schedules, inventory levels, and service-related operational needs to identify and resolve issues in a timely manner.
Support the Commercial and Clinical teams by ensuring timely fulfillment, service readiness, and operational support for disposable and service sales.
Know and understand the company product, how it is constructed, and how to diagnose quality, manufacturing, or service-related issues.
Collaborate with Engineering to improve processes, improve quality, reduce manufacturing costs, and support product improvements.
Assist in identifying and developing improvements to current products and new product opportunities as business needs arise.
Understand and follow the processes of the Rampart Quality System, including complaint filing and CAPA creation and review, as applicable to the role.
Communicate and collaborate cross-functionally with Quality, Engineering, Commercial, Clinical, and Operations leadership on production, quality, service, and customer-related issues as needed.
Identify and recommend technology, systems, and process improvements to increase efficiency, quality, accuracy, visibility, and scalability of operational processes.
Implement approved operational improvements, ensuring staff are trained and processes are consistently followed.
Control company costs by supporting tactical initiatives to address known issues and losses and by working to reduce COGS for manufactured and outsourced products.
Maintain responsibility for the daily function, readiness, safety, security, opening, closing, and operational effectiveness of the Rampart Operations Center.
Ensure the building is operationally prepared each day, including access, security procedures, cleanliness, equipment readiness, and coordination of facility-related needs.
Oversee or coordinate building safety procedures, including emergency preparedness, incident response, visitor access, security protocols, and compliance with applicable workplace safety expectations.
Serve as the primary internal point of accountability for facility-related issues, coordinating with vendors, property management, security providers, and internal leadership as needed.
Ensure facility operations support manufacturing, logistics, service, training, customer visits, and employee needs.
Identify and address facility risks, maintenance concerns, safety hazards, or operational disruptions in a timely manner.
Ensure staff understand and follow building procedures related to access, opening and closing, safety, security, visitor management, and emergency protocols.
Collaborate with the Finance Department and Operations leadership to provide input into the annual budget and monitor expenses against approved budget targets.
Track and report on key operational metrics, identifying trends, risks, and opportunities for improvement.
Analyze operational issues quickly and make sound recommendations or decisions within the scope of the role.
Perform any other duties as required by the employee’s leader.