Director of Maintenance

Great Lakes Mgmt Co•Buffalo, MN

7d•$55,000 - $65,000•Onsite

About The Position

Responsible for all phases of physical community management of the campus, including supervision of all maintenance and grounds staff, supervision of the housekeeping staff, negotiation and oversight of all building contracts and services, and responsibility for the upkeep of the total campus, including day-to-day maintenance operations as well as preventative maintenance. Serve as a professional member of the management team, assisting in long-range strategic planning and ongoing problem-solving. Assist the Executive Director with operational issues as needed.

Requirements

Four-year degree in a related field and/or at least six years’ experience working on a multifamily apartment campus, hospital, nursing home, or senior living community.
Valid Driver’s License and ability to maintain acceptable driving record.
Experience in effectively relating to an aging population.
Excellent communication skills, both oral and written.
Experience supervising staff with a demonstrated ability to use good judgment.
Strong organizational and time management skills.
Sound knowledge of property management practices.
Broad and comprehensive knowledge of physical plant issues including but not limited to mechanical and electrical systems, HVAC, exterior maintenance, interior maintenance, fire safety systems.
Demonstrated ability to negotiate service contracts in such a way that quality services are delivered at the best value to the property.
Ability to develop and adhere to operating budgets.
Skill in the use of computer programs; able to document and track departmental activities and details and to develop systems for more efficient service delivery.
Effective team member, working to foster a sense of cooperation and work satisfaction amongst all staff.

Responsibilities

Adhere to all company personnel directives as per the Employee Handbook and ensure that all maintenance staff do the same.
Maintain strong positive relationships with residents and their families, the staff, the Board of Directors, and GLM team members. Represent the organization in a manner that is consistent with its mission and values.
Supervise all current and future campus maintenance and grounds personnel, giving direction, administering any needed correction, and evaluating performance on a regular basis.
Monitor time off, perform annual reviews and administer disciplinary procedures as needed.
Develop and implement methods for work safety assurance, including a clear and demonstrated program of compliance to OSHA guidelines and standards.
Take responsibility for all aspects of the appearance and physical upkeep of the properties, keeping both buildings and the grounds pristine and in good repair. Do daily rounds to identify immediate maintenance and/or housekeeping issues. Ensure that all work orders are completed in a timely and thorough manner.
Work with Executive Director, Business Office Manager, Director of Nursing, & Director of Sales to monitor move-ins and move-outs, supervise staff in the completion of timely turnovers, and assure that all vacant apartments are always “market ready.”
Manage financial aspects of physical community operations including but not limited to review and coding of invoices, approval of financial expenditures, preparation of annual budget for assigned departments, adherence to budgetary guidelines.
Assist in identifying building and grounds needs, prioritizing issues and planning for the completion of projects within the financial constraints of the operating budget.
Order supplies and equipment for assigned departments, evaluating prices, and using multiple vendors to ensure the optimal value.
Negotiate and oversee all contracts for the building including fire safety, telephone service, grounds and landscaping, snow removal, HVAC maintenance, elevator service, painting, and carpet replacement.
Ensure that all contracts are kept current and that they are bid out as needed to ensure the best value and service quality for the property.
Track insurance policies and other information that is kept on site for each vendor.
Develop systems and procedures for tracking and managing inventory as well as the completion of preventative maintenance tasks, apartment readiness, annual inspections, etc.
Plan and oversee all capital projects on the property.
Implement and maintain maintenance software programs for the campus.
Serve as a member of the management team, fostering a spirit of cooperation and teamwork amongst all departments and communicating effectively with all campus staff. Provide weekly, monthly, and annual reporting to the Executive Director.
Other Duties as assigned.