Director of Luxury Leisure & Transient Sales

Delano•Miami Beach, FL

About The Position

JOB OVERVIEW: Under the general guidance of the Director of Sales, the Director of Luxury Leisure & Transient Sales is the strategic driver behind our luxury leisure vision and transient business performance. This role blends the art of high touch guest experience with the commercial leadership needed to position Delano Miami Beach as the premier destination within the global luxury travel market, ensuring that every partnership and guest touchpoint reflects the property’s legacy. The ideal candidate is sophisticated relationship builder who thrives on curating experiences for discerning travelers, while delivering strong revenue results and amplifying the hotels presence.

Requirements

Experience in luxury transient hotel sales, with existing relationships in key markets
Five years of sales experience in lifestyle/luxury hospitality with strong exposure to leisure, transient, or lifestyle segments.
Familiarity with Agency360, Salesforce, PowerPoint, Excel, and luxury RFP platforms
Presentation, communication, and organizational skills
Self-driven and resourceful, with a balance of creativity and analytical thinking
Willingness to travel globally for client engagement, brand positioning, and events
Possesses a gracious, professional, and approachable demeanor reflective of a luxury lifestyle brand
Multitasking and organizational skills; thrives in fast-paced environments with high attention to detail
Ability to work independently and collaboratively while maintaining positive interdepartmental relationships
Physically able to stand or walk for extended shifts (up to 8 hours or more) and respond quickly to guest or client needs
Must be able to lift, twist, push, pull, bend, climb, and carry objects as needed for site inspections or event prep
Great verbal and written communication skills; must be fluent in English
Willingness to work both indoors and outdoors, in varying conditions, based on business demand
Working knowledge of federal, state, and local labor and safety laws, including equal employment opportunity, wage and hour regulations, and occupational safety compliance
All team members must maintain a neat, clean and well-groomed appearance. Specific department uniform guidelines and/or required articles of clothing will be explained to you by your supervisor.

Responsibilities

Develop and executive the hotel’s luxury leisure and transient sales strategy in alignment with overall commercial objectives.
Identify, target, and grow business from top-producing luxury travel agencies, tour operators, and consortia.
Lead luxury leisure and transient sales initiatives including familiarization trips, trade vents, and market roadshows to elevate brand presence in key feeder markets.
Cultivate and maintain strong personal relationships with travel advisors, luxury agency owners, and key clients.
Serve as the property brand ambassador within the luxury leisure community, representing Delano with grace and authority.
Represent the property at industry trade shows, sales missions, and networking events.
Host high-value guests and travel partners on site, ensuring exceptional experience aligned with our brand standards.
Assist Director of Sales in the leading of transient revenue strategies, and collaborate with revenue management to analyze trends, forecast demand, and optimize pricing.
Work closely with Marketing, Reservations, and Operations to ensure seamless delivery of the guest journey from booking to post departure.
Collaborate with Membership and Cultural Programming teams to craft experiences that reflect the property’s unique identity and exclusivity.
We recognize we are in the hospitality industry and that may require us to provide lateral service. We will on occasion call for each individual in the team to on a routine basis perform various related tasks as needed in the spirit of providing exceptional guest service.

Benefits

The opportunity to join an innovative, fast-growing, international group that’s committed to not just building new hotels but building a global brand.
The chance to challenge the norm and work in an environment that is both creative and rewarding.
Become part of a team that’s very passionate about creating great hospitality experiences and exploring new locations at every opportunity.
A competitive package and plenty of opportunity for development.

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