Director of Lube Product Management
About The Position
We are seeking an experienced and strategic Director, Lube Product Management to lead the operational and business functions that support our lubricants portfolio. This leadership role is responsible for driving operational excellence, process standardization, product support, order management, billing operations, inventory controls, and customer experience initiatives across the organization. The ideal candidate will be a collaborative leader with strong business acumen, experience managing multi-site operations, and a proven ability to develop high-performing teams while driving continuous improvement and organizational growth.
Requirements
- 5+ years of progressive leadership experience in business operations, product management, customer service, supply chain, lubricants distribution, or related operational functions.
- 5+ years of experience leading managers, supervisors, or large teams.
- Strong leadership, organizational, project management, and change management skills.
- Proven ability to analyze operational and financial data and translate insights into actionable business strategies.
- Experience leading cross-functional initiatives and process improvement efforts.
- Proficiency with Microsoft Office Suite and ERP systems.
Nice To Haves
- Bachelor's degree in Business Administration, Supply Chain Management, Operations Management, Finance, Marketing, or a related field.
- Experience with operational transformation, business integration, and continuous improvement initiatives.
- Experience supporting multi-site operations and enterprise-level business functions.
- Background in lubricants, petroleum, industrial distribution, logistics, manufacturing, or related industries.
Responsibilities
- Provide strategic leadership for lubricant business support functions, including order management, billing operations, product administration, customer support, and related operational activities.
- Lead, coach, and develop managers and team members across multiple locations.
- Develop and implement scalable processes, policies, and operational standards to support business growth and consistency.
- Partner closely with Sales, Operations, Supply Chain, Procurement, Finance, Customer Service, and Executive Leadership to align priorities and drive business performance.
- Identify operational inefficiencies and implement solutions that improve productivity, accuracy, customer satisfaction, and profitability.
- Lead continuous improvement initiatives focused on workflow optimization, process standardization, automation, and operational effectiveness.
- Establish and monitor key performance indicators (KPIs), service levels, and reporting tools to support data-driven decision-making.
- Oversee product administration activities, including product setup, maintenance, governance, and operational support.
- Support new product introductions, vendor programs, acquisitions, integrations, and strategic growth initiatives.
- Manage lubricant inventory accuracy through oversight of physical inventories, cycle count programs, inventory controls, and reconciliations.
- Lead organizational change initiatives and cross-functional projects that support operational excellence.
- Ensure compliance with company policies, internal controls, regulatory requirements, and industry best practices.
Benefits
- Competitive compensation and benefits package
- Career growth and leadership development opportunities
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
Associate degree
