Director of Loan Operations

Lupton Partners•Topeka, KS
•Onsite

About The Position

The Director of Loan Operations leads the centralized lending engine at an established, locally governed $1.2B regional community financial institution headquartered in Topeka, Kansas. The role directs loan operations across commercial, consumer, and real estate lending channels and oversees the lending lifecycle from document preparation, closing, and funding through servicing and collateral perfection. The Director partners with Credit Administration, Underwriting, and frontline lending leaders to translate approved credit terms into accurate documentation and efficient funding workflows. The role owns loan origination, documentation, and servicing technology, modernizes workflows, reduces turnaround times, and maintains strong internal controls, collateral tracking, lien perfection, and regulatory compliance. The position offers direct ownership of the department and an executive mandate to modernize systems, structure teams, and shape workflows.

Requirements

  • Eight or more years of progressive leadership experience in banking loan operations.
  • Proven experience overseeing multi-asset lending operations across commercial, consumer, and mortgage lending.
  • Mastery of the post-approval lending lifecycle, including processing, closing, funding, booking, servicing, and collateral management.
  • Deep fluency with core banking systems, commercial loan documentation software such as LaserPro or comparable products, and automated loan origination platforms.
  • Strong communication skills and executive presence to partner effectively with Credit Administration, internal audit, external examiners, and commercial lending teams.

Responsibilities

  • Direct centralized loan operations across commercial, consumer, and mortgage portfolios.
  • Ensure prompt and accurate loan closing, disbursement, servicing, and collateral administration.
  • Partner with Credit Administration, Underwriting, and Commercial Relationship Managers to translate approved credit terms into loan documentation and funding workflows.
  • Own the core loan origination, documentation, and servicing technology stacks.
  • Implement automated workflows, reduce turnaround times, and eliminate redundant operational friction.
  • Maintain internal controls, collateral tracking, lien perfection standards, and regulatory compliance across state and federal supervisory boundaries.
  • Modernize operational systems, structure teams, and shape departmental workflows.

Benefits

  • Executive incentive structure.
  • Comprehensive health benefits.
  • Robust retirement contributions.
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