Director of Life Enrichment, Full-Time

Covenant Living Communities and Services•Evanston, IL

8d•$67,295 - $93,610•Onsite

About The Position

This position is responsible for leadership and management of all aspects of in life enrichment in order to meet the needs and interests of residential living (RL) residents, as well as create consistency across levels of care, and to support the principles of LifeConnect. This position directs, supervises, coordinates, monitors and evaluates the staff, services, and LifeConnect programming, including but not limited to: life enrichment, community outreach, volunteers on and off campus, educational and cultural opportunities, on-campus communication channels, fitness, barber/beauty services and transportation services. The position works collaboratively with the Executive Director, Associate Executive Director, Administrator - Healthcare, Life Enrichment staff across levels of care, Residential Life Enrichment Committee, Sales, Concierge/Reception, Facilities and Dining as well as Chaplains and others involved in areas of LifeConnect and the dimensions of wellness.

Requirements

Associate’s Degree
Valid Driver’s License
5+ Years Experience
Strong leadership abilities.
Interpersonal relationship skills and entrepreneurial creativity.
Excellent communication skills (written and verbal, English), are a necessity, tempered with courtesy and clarity.
Strong sense of customer service and compassion, an understanding for senior adults and those challenged by physical and/or mental disabilities.
Sufficient physical ability and mobility to work in an office/community setting.
Ability to stand or sit for prolonged periods of time.
Ability to occasionally stoop, bend, kneel, crouch, reach, and twist.
Ability to lift, carry, push, and/or pull light to moderate amounts of weight up to 50 lbs.
Ability to operate various equipment base on department and weather conditions
Engaging in repetitive movements of wrists, hands, and fingers – typing and/or writing.
Clarity of Vision: For near visual acuity Clarity of vision at approximately 20 inches or less (i.e., working with small objects or reading small print), including use of computers.
For far visual acuity, Clarity of vision at 20 feet or more. This is not just the ability to see a person or object, but the ability to recognize features as well.
For peripheral vision, observing an area that can be seen up and down or to right or left while eyes are fixed on a given point.

Nice To Haves

Bachelor’s Degree

Responsibilities

Connect new residential residents into the campus and external community.
Participate in the LifeConnect interview of each resident related to background, interests, abilities, physical limitations and needs to ensure interesting and meaningful engagement for all residents.
Act as liaison for resident concerns and needs.
Share constructive feedback received from residents with appropriate departments and act as a change agent in improving the resident and customer service experience.
Driven by resident interest, pursue opportunities with the external community that provide outlets for purposeful and meaningful engagement.
Supervise/direct staff in the following areas; residential life enrichment, fitness, transportation, and volunteer management.
Oversee the identification, scheduling and planning of on- and off-campus residential life enrichment programs in all dimensions of wellness as defined through LifeConnect.
Oversee the development and implementation of appropriate promotional materials for on and off-campus activities and other relevant communications, such as Resident Life sections of Resident Handbook, to ensure consistent and accurate communication.
Develop collaborative partnerships/teams and provide leadership into joint work with life enrichment staff across levels of care, wellness personnel, Chaplains and Sales.
Oversee the planning, coordination, promotion and implementation of campus wide events as appropriate.
Develop and monitor the department expense budgets.
Work with the Executive Director / Associate Executive Director to determine resident committee/s that are most important and strategic for Life Enrichment to be a part of.
Provide leadership into selected resident committee/s, offering new ideas and best practices, empowering resident leadership and encouraging the culture of resident-driven programming.
Oversight and have ownership of the organization’s MyCov Life app for residents across all levels of living.
Drive the LifeConnect culture on the campus by inspiring staff and residents to share their interests and talents, offering diverse opportunities for meaningful engagement and continually striving to improve wellness in all the dimensions of LifeConnect.
Work with HR to communicate to staff about opportunities to engage with residents.
Provide leadership into LifeConnect team meetings, assuring LifeConnect profiles and plans are completed in a timely manner for new and existing residents and encouraging staff in the development of meaningful relationships with residents.
Provide leadership into resident transitions through the pursuit of regular engagement with residents to understand their needs and through communication with the appropriate parties about any resident change in condition.
Oversee the efficient operations of the transportation department services and supervision of the drivers.
Coordinate with Facilities Management in the maintenance of the transportation vehicles.
Provide trip and transportation information to Concierge/Reception for management of the transportation schedule including medical bus rides, shopping shuttles, on campus transfers and other requests as deemed necessary.
Participate and lead in the growth and development of the organization’s SAIDO programing throughout the community.