Director of Life Coaching Services (Social Work)
About The Position
Lutheran Homes & Health Services, an Illuminus Community, is seeking a Director of Life Coach Services (Social Work) for its senior care community in downtown Fond du Lac, Wisconsin. The community provides assisted living, skilled nursing, and short-term rehabilitation for older adults, guided by Christian values and a mission to serve the mind, body, and spirit. This full-time, salaried position is responsible for managing referrals to the campus health centers and maintaining census goals for the skilled nursing facility and assisted living community. The Director coordinates resident admissions and discharge planning, supports residents and families as they adjust to community living, oversees resident care planning, maintains social work documentation and resident rights, manages quality assurance and grievances, and supervises Life Coaches. The role follows general Monday–Friday business office hours and includes on-call services as assigned.
Requirements
- Wisconsin Social Work License.
- Social work degree or certification.
- 4–5 years of related work experience.
- Proven ability to work cooperatively with others and relate well to patients, families, staff, churches, and the community.
Responsibilities
- Maintain census goals for the Skilled Nursing Facility and Assisted Living and manage campus health center referrals.
- Coordinate discharge planning.
- Assist residents and families with the adjustment to nursing home and community living, including schedules and routines.
- Maintain documentation standards, including current social work progress notes and records of interactions.
- Advocate for and maintain resident rights.
- Maintain effective communication with all individuals and promote a positive image of the entity in alignment with its mission, vision, and values.
- Provide on-call services as assigned.
- Oversee Resident Care Planning as facilitated by the Life Coach Team.
- Coordinate initial staffing and discharge planning with residents, families, and the interdisciplinary team.
- Complete Minimum Data Set and Resident Care Plan documentation related to Social Service.
- Recommend referrals to appropriate agencies for financial or psychosocial concerns, or when a resident desires to return to the community.
- Act as discharge coordinator and assist staff, residents, and their support systems at admission and before discharge as required under HFS132.
- Assist residents in meeting personal needs when the responsible party is absent.
- Complete or arrange assistance with necessary forms, including advance directives.
- Compile information about available community health and social services and maintain a current resource file.
- Manage Quality Assurance responsibilities.
- Facilitate an environment where residents and families can share concerns or questions.
- Serve as Grievance Officer and coordinate and manage the grievance process.
- Supervise Life Coaches and complete performance reviews and supervision.
- Perform other duties as assigned.
Benefits
- Free Direct Primary Care for employees enrolled in the health plan, with no copays for primary care visits and personalized access to a provider.
- Low-cost health insurance through a self-funded health plan.
- Dental insurance.
- Vision insurance.
- Life insurance.
- Disability insurance.
- Flexible Spending Account (FSA).
- 401(k) retirement plan with a company match of $0.50 for every $1 contributed, up to 6%.
- Tuition reimbursement.
- Paid Time Off.
- Mission-driven culture where employees can make a meaningful difference.
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What This Job Offers
Job Type
Full-time
Career Level
Director
Education Level
No Education Listed
