Director of Leisure Sales - Signia by Hilton Bonnet Creek and Waldorf Astoria Orlando

Waldorf Astoria Kuwait • Orlando, FL

12d • Hybrid

About The Position

Exceptional Hospitality Starts with You. Picture yourself brightening someone’s day. When you join our Hotels team, that’s exactly what you’ll do every time you come to work! As a Complex Director of Leisure Sales, you’re not just building travel partner relationships to drive revenue – you’re spreading the light and warmth of hospitality by delivering memorable experiences that make the stay for every guest. Signia by Hilton Orlando Bonnet Creek is an expansive meetings‑focused destination, featuring 1,009 stylish and newly renovated guest rooms, a family-friendly pool complex with a 3-acre resort-style lazy river, zero entry pool, water slide and private cabanas, a Rees Jones-designed championship 18-hole golf course and Waldorf Astoria Spa, and is an Official Walt Disney World ® Hotel, offering special Disney benefits. It also boasts seven distinctive dining venues. This property blends elevated business travel with resort‑style amenities, creating a vibrant environment for both guests and team members. Waldorf Astoria Orlando is a hallmark of timeless luxury, offering 502 elegantly appointed deluxe rooms and suites, 12 unique restaurants and lounges, including the famed Bull & Bear®, two tranquil pools featuring private luxury cabanas and poolside fire pits, a Rees Jones-designed 18-hole golf course and clubhouse, Waldorf Astoria® Spa & Fitness Center, Waldorf Astoria Kids Club, access to amenities at the adjoining Signia by Hilton Orlando Bonnet Creek, and continuous luxury motorcoach transportation to Walt Disney World® theme parks and Disney Springs. The Waldorf Astoria Orlando embodies effortless luxury, rooted in refined service and unforgettable guest experiences.

Requirements

• Proven success in luxury hospitality leisure sales with a strong record of revenue growth and relationship building.
• Experience leading sales strategy across teams and cross-functional partners.
• Excellent negotiation, presentation, and relationship‑management skills.
• Strong analytical capability and comfort using sales systems and market data.
• Bachelor’s degree or equivalent experience preferred.

Nice To Haves

• Established relationships within luxury consortia, leisure agency networks, and/or wholesale/FIT segments.
• Luxury resort or multi-property experience with diverse amenities.

Responsibilities

• Lead the identification, solicitation, and management of leisure and business travel accounts, including luxury retail travel advisors, consortia, wholesalers, FIT, entertainment, and select corporate travel segments.
• Develop and execute Leisure and Business Travel Sales & Marketing Action Plans aligned with overall resort and multi-resort strategy.
• Establish and manage target account lists for wholesale, retail, consortia, and business travel segments, ensuring achievement of annual room night and revenue goals.
• Integrate individual property leisure initiatives into the broader resort or complex leisure sales strategy.
• Proactively prospect new leisure and business travel accounts through qualified sales calls, market visits, and direct outreach; conduct regular and strategic sales trips.
• Represent the resort at key travel industry trade shows, conferences, sales missions, and professional meetings.
• Maintain strong relationships with travel industry partners by communicating updates on programs, promotions, and events, serving as a primary liaison and brand ambassador.
• Review account production, booking patterns, and market mix to determine appropriate segmentation, negotiation strategy, and pricing recommendations.
• Collaborate closely with Revenue Management on pricing, demand, forecasting, and negotiated leisure and business travel agreements.
• Direct the collection and analysis of competitive intelligence to inform market positioning and sales strategy.
• Ensure all travel industry policies, wholesale agreements, and sales guidelines are clearly communicated and adhered to by Sales and Operations teams.
• Partner with Sales, Marketing, and Operations to ensure alignment on new programs, packages, promotions, and travel industry initiatives that support revenue growth and positive brand exposure.
• Maintain active relationships with competitive properties at both regional and national levels through professional associations and industry networks.
• Host and lead travel partner FAM trips, educational tours, and site inspections, ensuring consistent execution of luxury brand standards.

Benefits

• Incredible travel perks – Enjoy 110 nights of deeply discounted travel, with room rates as low as $40/night at our world-class hotels through our Go Hilton travel program
• Own a piece of Hilton – Through our employee stock purchase program (ESPP), you can invest in Hilton shares at a 15% discount to help build your financial future
• Paid parental leave – Because family matters. We offer paid leave for eligible Team Members, including partners and adoptive parents
• Personalized caregiving support – Access dedicated caregiving concierge services to help navigate caregiving for yourself and your loved ones
• Crisis concierge – In times of loss, our Crisis Concierge offers a single, compassionate point of contact for both practical support and emotional care
• Mental health resources – Your wellbeing comes first. Eligible Team Members can access free counseling and support through our best-in-class Employee Assistance Program (EAP)
• Generous paid time off (PTO) – Recharge, relax, and take time for what matters most
• Health & welfare benefits – From checkups to dental cleanings to new glasses, we offer a variety of health plans that keep you and your family covered
• Financial security for your future – Our retirement plans make it easier to save for what’s next

What This Job Offers

• Job Type: Full-time
• Career Level: Director