Director of Legal Operations

Breyer Law Offices P CPhoenix, AZ

About The Position

This is a unique opportunity to help build a national law firm that aims to change the industry by prioritizing client and team investment over profit maximization. With over 30 years of history, the firm has grown from two founders to over 250 team members and is poised for significant expansion to over 1,000 team members. The mission is to prove that a law firm can achieve national growth while maintaining extraordinary client and team happiness and delivering exceptional results. The firm seeks an operational leader to help design the company's operating system for future growth, focusing on scaling complex organizations, leadership development, operational excellence, and building systems that support thriving employees. This role is for someone who excels at strategy, organization, and delegation, and is passionate about developing people into leaders.

Requirements

  • Skillset and passion to help scale complex organizations.
  • Love for organizational design, leadership development, and operational excellence.
  • Ability to build systems that allow great people to thrive.
  • Experience scaling operations inside a fast-growing organization.
  • Genuine belief that investing in people and living an organization's values are fundamental to long-term success.
  • Ability to coach leaders rather than simply supervise them.
  • Enjoyment in creating clarity out of complexity.
  • Ability to build systems that make success repeatable.
  • Use of data to make people more successful, with a focus on people first.
  • Desire for work to matter.

Nice To Haves

  • Experience in the legal industry.

Responsibilities

  • Partner directly with senior leadership to help build an organization capable of growing from approximately 250 team members to well over 1,000.
  • Help design the operating system that enables company growth as it expands into new markets.
  • Develop future leaders within the organization.
  • Build systems capable of supporting more than 1,000 team members without sacrificing company culture.
  • Create an organizational structure that scales intelligently as the company expands.
  • Develop leadership coaching systems that develop managers into exceptional leaders.
  • Establish clear operational processes that improve consistency, accountability, and execution.
  • Create succession plans that allow for internal promotion whenever possible.
  • Implement workforce planning that anticipates future staffing needs.
  • Develop operational systems that maintain excellence across multiple states, each with its own legal requirements.
  • Implement technology, reporting systems, and business intelligence to help team members understand their performance and areas for improvement.

Benefits

  • Extraordinary client happiness
  • Extraordinary team happiness
  • Meaningful careers
  • Employee Net Promoter Score (eNPS) above 70
  • Opportunity to build a company where people say, 'That was the best place I ever worked.'
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