Director of Learning & Development

Stord•Remote - GA, GA
•Onsite

About The Position

Stord is seeking a Director of Learning & Development to build the company's enterprise learning function from the ground up. This role is ideal for an individual who thrives with autonomy, can move quickly from idea to execution, and partners closely with department leaders to deliver training that drives real results. Stord operates at the intersection of technology and high-growth commerce, requiring teams to onboard fast, ramp to productivity quickly, and stay sharp as the product evolves. The near-term focus will be on building enterprise onboarding programs for new hires, creating scalable training tracks for employees joining through acquisitions, and establishing the systems that will carry the function forward. Success will be measured by time-to-productivity, engagement, and retention. Long term, this role is the foundation for a broader organizational development function at Stord, offering a significant opportunity for the right builder to grow into the function they create. The ideal candidate is located in Atlanta, GA.

Requirements

  • 7+ years in Learning & Development.
  • At least 3 years owning a training function or program portfolio end-to-end.
  • Demonstrated success designing and scaling a training program from an early stage, including standing up an L&D function, building content from scratch, and creating repeatable processes without a large team.
  • Instinctively design for multiple modalities (video, scenario-based exercises, job aids, live facilitation, microlearning) and know how to match the right strategy to the content and audience.
  • Hands-on experience designing and developing programs built around practical application, not just knowledge transfer.
  • Ability to translate complex processes and product capabilities into training that sticks, with the end user's workflow in mind.
  • Self-starter who produces exceptional work – creative, resourceful, and energized by solving hard problems independently.
  • Genuine passion for L&D and building scalable learning functions.
  • Thrive in environments where you're building the plane while flying it.
  • Skilled at partnering with and influencing department leaders and subject matter experts.
  • Ability to navigate competing priorities, earn trust across functions, and get things done without direct authority.
  • Measure the impact of what you build, understanding metrics like time-to-competency, completion rates, and knowledge retention.
  • Hands-on experience building and delivering learning content using Claude or other AI tools to accelerate content creation and enhance the training experience.

Nice To Haves

  • Degree or Certification in Learning & Development; Instructional Design; Learning, Design, & Technology, or a related field.
  • Workday Learning proficiency.

Responsibilities

  • Design and implement a centralized L&D framework for Stord's enterprise teams, establishing governance, standards, and systems for consistent, repeatable training delivery.
  • Own Workday Learning, define best practices, and serve as the internal expert on learning design and delivery at Stord.
  • Continuously improve the onboarding experience, ensuring consistency across teams and locations, and accelerating productivity ramp for new hires (including those joining through acquisitions).
  • Partner with department leaders to create and update content, ensuring new team members have a clear path from day one to full productivity.
  • Collaborate with department heads and subject matter experts to identify skill gaps, develop relevant content, and keep training current.
  • Operate as a trusted partner to leaders, helping them build capability within their teams.
  • Define and track KPIs to prove the value of learning programs, including time-to-competency, knowledge retention, and training completion rates.
  • Use data to continuously improve learning programs.
  • Create and lead a training team dedicated to functional training across Sales, Customer Experience, and Product.
  • Define the team structure, hire personnel, and build the operating model for consistent and repeatable functional training as Stord grows.
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