Director of Laboratory Services

Greater Regional Health•Creston, IA

About The Position

The Director of Laboratory Services is responsible for both administrative and clinical services within the laboratory. This includes managing budgets, financial resources, marketing, strategic planning, and fostering cooperative relations with other GRH services. Clinically, the role involves managing employees and resources, upholding standards of practice, and evaluating care and services. The Director will lead, mentor, and support staff, providing professional development opportunities. They will also serve as a liaison with Medical Directors and physicians, and continuously improve operational processes. A key aspect of the role is guiding staff development, acting as a role model, and providing constructive coaching. The Director must stay informed about relevant laws and regulations, ensuring organizational compliance and recommending actions as needed. Creativity and innovation in service delivery are encouraged, as is maintaining fairness and professionalism in relationships. Participation in professional organizations and community projects is expected for professional development and positive representation of GRH. Maintaining current professional expertise and promoting growth among colleagues are also essential. The role requires balancing team and individual responsibilities, being open to feedback, and contributing to team goals. Additionally, the Director will monitor inventory to ensure staff have necessary supplies and equipment, manage staff through training, evaluation, and hiring/termination processes, and ensure quality control through equipment checks and maintenance. Finally, the Director is responsible for ensuring effective and efficient patient care delivery to meet patient experience expectations.

Requirements

Certified MT required.
Minimum 5 years of experience in the laboratory field.

Nice To Haves

Previous experience in a laboratory leadership and/or management role is desirable.

Responsibilities

Responsible for administrative services (i.e., development of budgets and effective use of financial resources, marketing of services to the community, strategic planning, cooperative relations with other GRH services)
Responsible for clinical services (i.e., management of employees and clinical resources, standards of practice, evaluation of care and services)
Leads, mentors, and supports the service lines’ staff members and works to provide professional development opportunities for them
Serves as the leader and liaison with Medical Directors, service line physicians, and physician activities
Develops, examines, measures, and continuously improves operational processes, procedures, and systems
Guides the development of staff’s professional and leadership skills, serves as a role model of expectations for excellence, constructively coaches and counsels’ staff
Maintains awareness of applicable laws and/or regulations affecting service line areas, remains current on law/regulation changes, recognizes implications to the organization, and recommends a course of action to ensure compliance
Displays creativity and innovation when making recommendations for improvement in the delivery of laboratory services
Demonstrates the ability to be fair and impartial while maintaining a professional relationship
Participate in professional organizations and community related projects for personal and professional development representing GRH in a positive manner
Maintains awareness of, and involvement in, professional and licensing organizations, educational programs, and accrediting organizations
Responsible for maintaining current professional expertise, promotes personal and professional growth among co-workers
Balances team and individual responsibilities; remains open and objective to other’s views; gives and welcomes feedback; contributes to positive team goals, puts the success of the team above own interests
Monitor inventory so staff have the required supplies and equipment needed to perform the tasks needed
Manage Laboratory Services staff to achieve operational and service objectives (i.e., training, orientation, coaching, employee evaluations, disciplinary measures, interviewing, hiring, and termination process)
Ensures quality control by performing quality checks on equipment and sees that maintenance is received as needed
Ensure that proper patient care is delivered effectively and efficiently to meet patient experience expectations