Director of Labor Planning

OnTrac • Philadelphia, OH

7d • $156,000 - $234,000 • Remote

About The Position

OnTrac is hiring a Director, Capacity & Labor Planning! Are you eager to join a dynamic and expanding company where you can both learn and make a meaningful impact? If you possess a strong sense of empathy, enjoy assisting others, thrive in a fast-paced environment, and excel at problem-solving, we encourage you to apply today to connect with a recruiter! Founded in 1986, OnTrac has evolved into the leading provider of same-day and next-day delivery services in the U.S. for premier e-commerce and product-supply businesses, including five of the largest retailers in the U.S.

Requirements

• 10+ years of leadership experience in labor planning, workforce planning, capacity planning, industrial engineering, or operations planning within large-scale logistics, parcel, fulfillment, or distribution networks
• Experience supporting operations with thousands of frontline employees across multiple facilities
• Experience developing enterprise labor models, workforce strategies, and shift structures
• Strong analytical background in workforce planning, forecasting, capacity modeling, and labor optimization
• Proven success leading cross-functional strategic initiatives and organizational transformation

Responsibilities

• Own enterprise labor planning strategy across all hub and branch operations; develop labor planning methodologies supporting seven-day operations and up to 20 operating hours per day; establish staffing models using Full-Time, Part-Time, Temporary, and Seasonal labor; and develop enterprise staffing plans aligned to forecasted demand, customer growth, and peak operations.
• Design enterprise shift structures across hubs and branches; develop optimized operating schedules to maximize asset utilization and labor efficiency; establish standards for shift overlap, split shifts, weekend operations, seasonal staffing, cross-functional labor utilization, and hostler shift planning; and create scalable workforce strategies that support future growth while maintaining flexibility and cost efficiency.
• Own enterprise capacity planning methodology for hub and branch operations; develop standardized capacity measurement across the network; lead Daily Operating Plan (DOP) planning standards; balance labor requirements against throughput and facility capacity; build long-range capacity models for growth, automation, and expansion; and establish planning standards for peak readiness and contingency planning.
• Establish enterprise engineered labor standards; develop productivity benchmarks and staffing algorithms; lead work measurement studies and standard work development; define labor productivity expectations across major operational processes; and create standardized planning methodologies used across the network.
• Define the long-term vision for automated labor planning and workforce management; develop business requirements to transition from manual spreadsheets and disconnected processes to automated planning workflows; partner with Product and Technology teams to prioritize and implement planning capabilities; and improve forecasting accuracy, planning visibility, and decision-making through automation and data integration.
• Translate volume forecasts into labor, shift, and capacity requirements; develop staffing plans for daily, weekly, seasonal, and peak operations; lead scenario modeling, operational simulations, and contingency planning; and support enterprise Sales & Operations Planning (S&OP) through capacity and workforce planning.
• Lead and develop the Capacity & Labor Planning organization, including the team led by Sergey; provide leadership, coaching, and strategic direction to managers and planners; and build a high-performing planning organization capable of supporting long-term network growth and operational excellence.

Benefits

• Medical, dental, and vision insurance
• Life and short- and long-term disability coverage
• 401(k) retirement savings plan with company match
• Flex vacation
• Two (2) floating holidays per year
• Paid sick leave
• Six (6) paid company holidays
• Two (2) weeks paid pregnancy disability leave, four (4) weeks paid parental bonding leave
• Additional wellness and employee assistance programs

What This Job Offers

• Job Type: Full-time
• Career Level: Director
• Education Level: No Education Listed