Director of Joint Venture

Thompson Hospitality Corporation • Gilbert, MN

5d • Onsite

About The Position

The Director of Joint Ventures supports multiple accounts in partnership with Compass Group and serves as a key liaison between the organization, clients, and customers. Reporting to the Sr. Vice President of Joint Ventures, this role is highly visible and client-facing, requiring strong presentation skills and executive-level communication. This position partners closely with senior leadership, clients, and operational teams to strengthen relationships, support contract retention, and identify growth opportunities. The DJV leverages operational expertise to support training initiatives, enhance client satisfaction, and advance key programs, including diversity and inclusion strategies.

Requirements

• Bachelor’s degree or equivalent experience required
• Minimum of 5+ years of experience in hospitality, food service, or operations management
• Strong presentation skills with the ability to confidently engage and influence clients, customers, and senior leadership
• Excellent communication skills, including executive-level oral presentation and professional business writing
• Proven ability to build and maintain strong client relationships, with a focus on customer satisfaction and retention
• Experience collaborating with senior management to align business strategies and deliver solutions
• Financial acumen, including knowledge of basic economic and accounting principles and P&L management
• Demonstrated ability to work independently, travel as needed, and effectively prioritize multiple responsibilities

Nice To Haves

• Experience in operations and food service management preferred
• Knowledge of dietary and nutritional standards is a plus

Responsibilities

• Serve as liaison between clients, customers, and internal teams to drive satisfaction and retention
• Deliver impactful presentations to clients and senior leadership, including business reviews (QBRs) and strategic updates
• Support contract retention, client relations, and diversity initiatives
• Identify new business opportunities and contribute to sales and growth strategies
• Monitor operational performance and maintain P&L accountability, presenting insights and recommendations
• Support budgeting, cost management, and financial planning
• Assist with new account openings and large-scale catering/events execution
• Partner with leadership to align business strategies and improve performance
• Manage multiple priorities independently while traveling as needed
• Perform other duties as assigned

Benefits

• Health/Dental/Vision
• Paid Time Off
• 401(k), matched up to 4%
• Short and Long Term Disability
• Tuition Reimbursement
• Employee Referral Program
• Pet Insurance
• Discounts: Hotels, Travel, Tickets, Restaurants
• Employees and their relatives are eligible for a discounted meal plan at any of our HBCU client locations while they are attending school

What This Job Offers

• Job Type: Full-time
• Career Level: Director