Director of IT

Progressive Machine & Design•Victor, NY

1d•$125,000 - $155,000

About The Position

The IT Director leads and manages the organization's IT functions. This includes oversight of the Help Desk , IT Systems Infrastructure , Cybersecurity , Full Stack Software Development, and Regulatory Compliance including CMMC and ITAR . The role is a mix of leadership, technical expertise, and business acumen used to support the organization's technology needs, secure data environments, ensure regulatory compliance, and to drive innovation.

Requirements

Bachelor’s degree in computer science, Information Systems, or related field
8+ years of progressive IT experience, including 3+ years in a senior leadership role.
Proven experience managing cross-functional IT teams in a manufacturing environment.
Strong understanding of Windows/systems, networking, cloud (AWS/Azure/GCP), virtualization, and DevOps practices.
Hands-on experience with cybersecurity frameworks (NIST, CMMC, ISO 27001) and modern threat mitigation.
Familiarity with access control, encryption, audit logging, and data protection mechanisms required under ITAR.
Familiarity with modern programming languages and frameworks (e.g., JavaScript/Node.js, Python, .NETCORE, React/Angular, C#).
Knowledge of ITIL or other service management frameworks a plus.
Design and administration of IT Server infrastructure and architecture.
Experience with the development /compliance with System Security Plan (SSP) and Information Security Policy (ISP).
Experience with the development and execution of Cybersecurity Incident Response Plan, Disaster Recovery Plan, Business Recovery Plan.
Excellent project management and team leadership skills.
Ability to communicate complex technical information to non-technical stakeholders.
Strong decision-making, organizational, and budgeting skills.

Nice To Haves

Experience working within CMMC , DFARS , or ITAR-regulated environments is strongly preferred.
Knowledge of ITIL or other service management frameworks a plus.

Responsibilities

Leadership & Strategy: Develop and execute the IT strategy in alignment with organizational goals.
Lead, mentor, and manage IT teams across multiple disciplines: IT Administration, IT Support, IT Software Development
Establish IT policies, standards, and procedures that ensure operational excellence.
Collaborate with executive leadership and department heads to identify technology needs and deliver effective solutions.
Help Desk & User Support: Oversee day-to-day IT support operations, ensuring responsive, efficient, and high-quality technical support.
Implement KPIs and user satisfaction metrics to improve service delivery.
Manage asset tracking, hardware lifecycle, and IT procurement.
Systems & Infrastructure: Maintain robust and scalable infrastructure including servers, networks, storage, cloud, and hybrid environments.
Ensure uptime, performance, and reliability of core systems.
Oversee infrastructure upgrades, backups, disaster recovery, and business continuity planning.
Cybersecurity and Compliance: Design and enforce cybersecurity strategies to protect organizational data and IT assets.
Lead efforts to achieve and maintain compliance with Level 2 CMMC / NIST 800-171 control requirements.
Ensure IT systems and practices meet ITAR control requirements, including access controls, data residency, and documentation.
Conduct regular audits, vulnerability assessments, and incident response exercises.
Ensure compliance with additional applicable standards (e.g., NIST 800-171, ISO 27001, GDPR, HIPAA, SOC 2).
Software Development: Manage a team of full stack developers and oversee the design, development, testing, and deployment of software applications.
Ensure adherence to agile best practices, secure coding standards, and CI/CD processes.
Drive software innovation and integration with business systems (e.g., CRM, ERP, data analytics).
Evaluate employee performance by providing feedback, coaching, counseling, and progressive intervention (when necessary).
Complete the company’s annual Performance Appraisal process, (including defining achievable goals for the following year), for all direct reports within the development team.
Assist in determining staffing needs and initiate the hiring process.
Train employees and provide direction for training and development opportunities.
Ensure that the team members are staying current with changes in technology.
Ensure employees are aware of and comply with company, government, and customer policies, procedures, and regulations.
Implements and enforces policies and procedures.
Responsible for resolving issues within the team regarding the direction and approach for creating solutions to application issues.
Maintain a safe and healthy work environment by establishing and enforcing organization standards and adhering to legal regulations.
Maintain a collaborative, respectful, and professional relationship with direct reports, managerial peers, ownership, and all other members of the PMD company as well as with supplier and customers.